Homesite InsuranceReviews of homesite.com

Committed a billing error on 4/30/2024. Won't fully correct. Have made 20+ phone calls to them since 5/07. Unable to resolve. Have stolen my $412 payment of my premium. Won't apply the $412 to my policy nor won't return the funds to me. Canceled my policy for non-payment despite me making a payment, and told me to take it up with my bank. Now I have no insurance, and I am out $412 because it was stolen from me.

The company denied me homeowner's insurance the reason given is my credit report. How can this be my credit score is exceptional. I have an average 833 credit score with all three credit reporting agencies and I have maintained this exceptional credit score for many many years. The worst company, bogus....

We went thru a severe hail and wind storm back on the 15th of March. I and had a contractor come and give me estimates and then Homesite sent out an investigator only to tell me via phone that they wouldn't cover any of the damages due to some clause about it only being cosmetic, and I had my roof replaced not even 7 months ago and now I'm stuck looking at dings all over it as well as damages to the rest of the home and my garage/ shop from the hail. They tell me that because of this clause the other damages are less then my deductible.

"STARS 0" I could not leave a review without selecting a star. Homesite/Geico hired contractors to repair my home. Needless to say with several different companies in place and working 2 months into repairs with defective equipment in my home causing more damage on top of that homesite refusing to pay the contractors that they hired and all the ones I called to hire after I was told I had to find contractors my self.(After they ran the ones that was already doing the jobssss,repairsssss etc. they called, hired, and had in my home.) Leaving my home unrepaired with more damages that the contractors equipment did. And repairs that was started and never finished due to homesite/Geico not paying them but paid the contractors that was responsible for equipment leaking unknown large amounts of water for it. Insulation removed and without being replaced. Personal property damages never paid. And never a management over head to handle fraudulent, mishandled and deception during a claim process. "Home unrepaired still"

I had a water loss last September. I have filed numerous complaints with the department of insurance. I still have not been reimbursed for the high water bill or alarm company service call because the water shorted out the panel. I have not received any payments on my damaged contents. I have not received reimbursements for the cost to move back into my home. They have still not provided me with a copy of my policy after numerous requests from me. I just received reimbursements a week ago for my last month and 10 days of temporary housing from January. I would not recommend Honesite to anyone. The claims handl8should be the meat of the company. Because consumers want the assurance that if every they had to file a claim, they can be confident that their insurance company will make them whole again. That's not the case with them. They must be paying for their ratings because every site I check has the majority negative reviews against them.

I am pleased to add to the list of customers who are dissatisfied with this insurance company. My recent experience with them has been dreadful. I encountered a situation in which a tree fell on my house during a storm. Because they are opting to categorize it as wind damage, I am required to pay a significantly higher deductible (over $2,000). The tree expert that they sent to my home states that it was not due to wind, but they refuse to heed his opinion. The claims adjuster, Jordan Thomas, and his manager, Jared Matthiesen, were of no assistance. The claims adjuster never replied to emails or voicemails. The manager merely upheld the company's stance to prevent the insurance company from having to pay a larger share of the costs. I spent the majority of my time pursuing the claims adjuster for answers regarding my claim. They then closed my claim without as much as an email or a letter. They claimed that they paid two vendors for work done on my house and for tree removal services, but neither vendor has received payment. I will definitely be switching to another insurance company.

I would give this company zero stars if I could. They are denying full repairs of my house saying that the damage to the garage door and gutters is cosmetic and they do not repair cosmetic damage. Meanwhile the policy states in the hail and windstorm rider that, "damage will be repaired to the condition it was before the damage occurred." My gutters and garage door weren't hail damaged before the storm. They've now taken over 8 months to get to this point. If someone offers you Homesite, run the other direction. This is the worst home owner's insurance I have ever had. Gutters and a garage door may seem minor in the grand scheme of things, however it isn't minor when this company saddles you with a $7500 deductible for wind and hail.

Never used them, been hounding me for 240...sent me to collection bureau and a offer to settle for 50%. Scam, Scam, Scam