Home Genius ExteriorsReviews of homegeniusexteriors.com

When I was sold the roof replacement project, I was informed that Home genius exteriors would cover all of the plants and gardens around my house to protect them. They did not. I have gardens around three sides of my house and only half of one side was actually covered for a short time which resulted in hundreds of dollars of plants being destroyed during the project. Not only were shingles dropped on the plants the roofers trampled the garden and threw a ladder in the garden snapping off a rosebush that I have been growing for years. I was not going to be home when the roofers arrived in Informed the PM ahead of time. The roofers arrived before the PM did and when he got there, he noticed that they didn’t cover the gardens so he did a half ass job covering about a third of the gardens and sent me a picture claiming the gardens were covered. When I got home, I found that only a small portion of what he claimed was covered was actually covered. I constantly informed him of every problem that came up as they came up, and I was blown off. when the roofing crew was sitting in my yard, throwing garbage and food waste in the yard. I was told that they take care of it and clean it up when I informed them that their delivery vehicle hit the Rock wall and left huge ruts in my gravel driveway, I was told it would be taken care of. It was not. My chaise lounge chairs were hung off the side of my back deck. i’m not sure why they thought that was unacceptable place to put them, but they didn’t put them back on the deck and I had to get them back myself. The PM had repeatedly told me that they would cover the cost of the damaged plants and that I needed to provide an estimate. He also claim that all the mess would be picked up and it was not.Then his manager informed me that they can’t pay off an estimate that I have to actually go out and buy the plants. Apparently the manager doesn’t know anything about perennials. It doesn’t seem to be aware that they can’t be bought at any time during the year and only when they’re in season and then informed me he won’t pay what the cost to replace them is or for my labor to clean up all the muscles that they have left in my yard . After a failure to get anything resolved with the PM manager, I reached out to corporate and was informed that they would escalate the issue and get back to me immediately. It’s been weeks and still nothing from corporate. So if you are thinking about using them for any home improvement project, and you have any plants or gardens around your house I don’t recommend it. They claim they will protect your plants and cover them, but they make no attempt to do that. they claim they will clean up your yard after they’re done they will not. Their crews just leave their garbage food scraps whatever laying around your yard and you get to pick it up. I am planning on siding my house in the next year and will not use home exterior genius after the mess they made of my yard during the roof and the complete lack of responsibility for the damage they did due to their failure to do what they were supposed to do. I’m out hundreds of dollars in Plant that I have been growing for years because they couldn’t be bothered to cover my gardens.

Job was done well, the teams worked very well together. They were courteous, My questions were answered swiftly. They offer great financing services. Shoutout to Becca (PC) and Ivan My Install manager on the backend and taking care of all of my services. My sales rep was very knowledgeable, showed me everything ongoing on my house. Again the logistics was very good. Material and crews showed up on time. I'm very happy with the outcome!

Excellent experience with Home Genius Exteriors! Sam Diaz and the Home Genius team were fantastic to work with. The communication was smooth, the customer service was top-notch, and the quality of the work really stood out. You can tell the team takes pride in what they do and wants the customer to be happy with the final result. Everything was completed professionally and on time. I highly recommend Home Genius Exteriors and would absolutely use them again for future projects.

We had an Amazing experience with Home Genius Exteriors. Our new roof was done in a day. Communication was consant every step of the way we couldn't be happier with the product we received

do not do business with this company management all the way to the top siding work was done less than a year ago summer of 2025 vinyl siding near roof line as of today 5/5/26 peeled off and is damaged walked out door and molding fell off leaf guards were damaged was charged a service call to have repaired ring camera is damaged phone line damaged sales person promised someone would go around with a magnet to pick up nails galvanized nails cannot be picked up with a magnet numerous nails all around property where work was performed fond nails months later the best one is applied for a loan through hge said i could cancel anytime with no penalty decided to get my own financing called to cancel hge loan told it was taken care of got email confirmation loan was canceled thankfully when i paid i got a bank check 2 months later i get a call person said i owed thousands of dollars for unpaid hge loan this person talked like trying to scam me when i told him i paid with bank check person got nervous if any one decides to use hge services proceed with caution

The work was completed quickly and the communication was top notch

They did a big job for me - roofs, Hardie siding, windows and gutters on two small houses. The work was performed well and in a timely fashion, and overall they were a pleasure to deal with.

So happy with my new siding gutters and gutter guards! Jerson and his crew worked so hard and are such wonderful guys. A weeks worth of long days and my house looks amazing. My project manager Dylan was responsive, courteous, and attentive. They did everything they said and have great integrity in the services they provide. Can't speak any more highly of Home Genius and would highly recommend!