Home Genius ExteriorsReviews of homegeniusexteriors.com

The Home Genius Exteriors representative came to my house to provide an estimate. He went on the roof into the attic and around the house to gather the information. I told him I would be moving in a few years so I do not want the expensive package. We went to my dining room where he pulled out his kit of products to show me roof vents they were going to install at the top cap of the roof, drip guards, new better flashing, their state of the art pipe cover, and the latest underlayment tech. Some of these things are needed but I did not need others. When I said I did not want the new roof vents, he stated his company only does quality roof the right way. His price was outrageous. It was 30% more than the other company. I asked for the estimate and got a ripped out notepad page with two numbers. One was the price if I did not decide today and the other was the price if I took the deal today. He did not provide a professional estimate or anything that even looked like an estimate a real company would provide. I am looking at a few more roofers and will not be bullied into an on the spot decision. The representative is the face of a company and did not perform his job as other company representatives did that came.

The Customer Service Technician was very knowledgeable, and professional in providing me with a clear understanding the process needed to complete my project. I admired his wisdom.