HomecueReviews of homecue.com

3.599 reviews
Home Goods Stores

Homecue

About Homecue

Discover HomeCue's Wide Range – Including Inflatable Hot Tubs, Framed Swimming Pools, and Durable Pumps. Experience Year-Round Comfort with Fantastic Savings on Leading Brands! In partnership with Shopify Planet, we're proud to offer carbon-neutral shipping. Benefit from Free 1-3 Day Shipping on All Orders and Easy 30-Day Returns, No Questions Asked.

Homecue (homecue.com) has 99 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: homecue.com
Website: homecue.com
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: January 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Homecue reviews

99 approved reviews, newest moderated first

Bryan T.
May 19, 2024
Think twice before ordering from Homecue
I want to caution all potential customers against buying from HomeCue, a company that sells swimming pools but fails to deliver to their customers. I recently purchased HomeCue and have not received the product I paid for. Even more suspicious is that when you Google the company name Lucaneo.org, you will find identical fake reviews and shady practices that redirect you to HomeCue. This blatant deception is a clear red flag. Please heed this warning and refrain from purchasing from HomeCue. Do not be another victim of their deceitful tactics.
Susan A.
May 15, 2024
Fast delivery
Fast delivery I Find out I got the wrong things And Fast return too Thanks so much
Response from HomecueMay 15, 2024
Hey Susan, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
Harold C.
May 14, 2024
You don’t want to get out
I never new there was a spa poor folk’s could afford. And the day this one peters out one me I’ll buy another. I love it
Response from HomecueMay 14, 2024
Hey Harold, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
Mark P.
May 14, 2024
Pricing on the product I purchased was…
Pricing on the product I purchased was super competitive. Had a shipping issue with FEDEX, but there customer service department handled it super fast. Very happy with my purchase, will differently be back.
Response from HomecueMay 14, 2024
Hey Mark, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
Hollie Hethorn M.
May 14, 2024
Homecue is a dependable/reliable company.
I was hesitant to order from Homecue as I was not familiar with the company. I liked the price and took a chance. Homecue delivered when they said they would! I was impressed as to how fast delivery was. The item was a large 12' x 12' pop up tent (Clam). I'm very impressed. The box seems to be in good shape. We will open it in a few weeks on vacation.
Response from HomecueMay 14, 2024
Hey Hollie, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
Robert C.
May 14, 2024
I paid 385.00 for a clam 4/26 and have…
I paid 385.00 for a clam 4/26 and have not received it keep getting lies about delivery poor customer service Mashood I finally did receive my item, it required much more complaining than it should have, finally they checked shipping and decided it was lost, got it 4 or 5 days later Waiting a certain period for deciding its lost is understandable but not conveying that to me is not.
Response from HomecueMay 28, 2024
Hi Robert, We apologize for the inconvenience caused. Your initial order #5321680 failed to delivered as it was lost in transit. Unfortunately, we have to wait for a specific time period before issuing a replacement or a refund. However, we drafted a replacement order for you 5321847 which was actually delivered to you. We are happy to know that you have received your order. We appreciate your patience and understanding. Best Regards, HomeCue Support
Jessica F.
May 14, 2024
Quick, fair, easy!
Easy purchase, fair price, very fast delivery.
Response from HomecueMay 14, 2024
Hey Jessica, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
Terrance F M.
May 14, 2024
New Hot tub
The product I ordered was priced right and it arrived quickly
Response from HomecueMay 14, 2024
Hey Terrance, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support

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More in Home Goods Stores

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Homecue reviews

Think twice before ordering from Homecue

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You don’t want to get out

Pricing on the product I purchased was…

Homecue is a dependable/reliable company.

I paid 385.00 for a clam 4/26 and have…

Quick, fair, easy!

New Hot tub