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Homecue (homecue.com) has 99 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Tom B.
My order is taking forever to get here. I have gotten no tracking number
Response from HomecueApr 16, 2024
Hey Tom, Please reach out to us at [email protected] and we will provide you with an update regarding your order. Best Regards, HomeCue Support
John
I ordered a large trampoline at a good price. I received an email the next day from the company indicating that there was a “listing error” on the website and that the trampoline was about 2/3 the size of the one I ordered. The company indicated that if they did not hear back from me by the next business day that they would ship the smaller trampoline to me. Fortunately I saw the email and cancelled the order, but this seems deceptive; if I had not caught this email immediately, I would have been saddled with a much smaller trampoline at the same price. The company could also have honored the sale, which did not occur.
Response from HomecueFeb 15, 2024
Hi John, We apologize for the inconvenience. We no longer have the item in stock, otherwise we would have honored the sale. If you have any further questions please contact us at [email protected]. Best, Lucaneo Customer Service
