Discover HomeCue's Wide Range – Including Inflatable Hot Tubs, Framed Swimming Pools, and Durable Pumps. Experience Year-Round Comfort with Fantastic Savings on Leading Brands! In partnership with Shopify Planet, we're proud to offer carbon-neutral shipping. Benefit from Free 1-3 Day Shipping on All Orders and Easy 30-Day Returns, No Questions Asked.
Homecue (homecue.com) has 99 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Carl
Good price, fast delivery - so fast that the order was not updated with tracking information before order actually arrived.
Response from HomecueJun 12, 2024
Hey Carl, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
RICHARD W.
I really enjoyed working with this company. Great pricing for sure and overall communication was great. The one thing was I disappointed in was the lack of communication when it came to tracking information. I actually received tracking the same night that the product had been delivered. Otherwise, everything was just as I had hope. Pool pump is up and running smoothly. Would definitely recommend.
Response from HomecueMay 23, 2024
Hey Richard, Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again. Best Regards, HomeCue Support
Glenda W.
Delivery sucked who ever was driving truck threw my pkg on gound and was too heavy for me to move.
Response from HomecueApr 1, 2024
Hey Glenda, Thank you for your reply. We apologize for the inconvenience caused and in future will exclusively notify the shipping company to contact customers to contact the customers prior delivering their orders for the best experience. Best Regards, HomeCue Support
Angela Giustino S.
Update:I did give one star for reasons to follow, but I changed to 4 star because the company explained what happened and sent a replacement right away. They also discounted the hot tub they sent. Thank you for your help in making up fot this. Origional review: I have ordered a plug and play hot tub. It was supposed to be delivered Wednesday or Thursday. Today is Friday and no updates on delivery. I went back to my origional email and I need to download the shop app to get updates. I've done that. The only update is that it was ordered. Nothing about delivery. Only contact info on the app is a donotreply sent an email no response. I had to google to get a phone number. Did not sound like a business number. It just said leave a message, which I did, with no response. Is there a customer service person on here that can respond regarding my order?
Response from HomecueMar 15, 2024
Hey Angela, Thank you for the updated response. We are happy that you are satisfied with the services. Best Regards, HomeCue Support
