Holme & HadfieldReviews of holmeandhadfield.com

Quality product. We’ll packed and shipped promptly

Good quality

Team was very responsive, friendly, and professions in regards to my questions. These were gifts for my son. He loved both items!

I had an issue with the knife posts not fitting properly and your team was able to figure out the problem and sent replacement posts and all is now great.

A “Gentleman’s Touch”!

Decided to drop a few words here just because of what I’ve seen so far. I haven’t purchased anything yet because I’ve only just recently found their website. They’re making a new product that I’m very interested in so I decided to sign up for the release of the product. I replied to the first email I received with a question and got a response the very next day. It was written well and answered my question thoroughly. I know it isn’t much but in today’s online shopping experience sometimes it’s the little things that make all the difference. I’ve definitely had subpar customer service but that wasn’t the case here. I’ll definitely be buying what it is that I came for and hope to have many more enjoyable experiences. Thanks guys.

I recently ordered a Coin Box from Holme & Hadfield which is actually the second Coin Box I have purchased. My first order was placed last year. Not only was the Coin Box beautifully crafted, but the presentation was equally impressive. I did not hesitate to place a second order. Again, the second Coin Box did not disappoint, however the packaging box and inside presentation box was damaged in shipping. I immediately contacted the company asking that they please send a replacement presentation box. Their response was swift and apologetic. Their Customer Service representative, Giselle, addressed my concerns not only professionally but also in a very kind warm manner. We are a First Responder/Military family. My husband and sons have collected many coins. The two boxes purchased were gifts given on special occasions. I intend to purchase two more boxes as their special occasions occur! Thank you Holme & Hadfield and Giselle! It has truly been a pleasure doing business with you!!

Great customer service--knowledgeable, friendly, and quick. The Pen Deck is lovely. Though it's a bit small for my taste, it's very good looking. The craftsmanship is excellent. I would've loved to have stackable drawers beneath that I could use either for more pens or for inks. I've spoken with Customer Support about the possibility of adding a future product with modular/removable drawers so that I can pick and choose the add-ons. Overall, though, I'm very happy.