hollandbulbfarms.comReviews of hollandbulbfarms.com

Ordered almost 100 bucks worth... NOTHING was good.. Not one product Partial refund... Shipment returned because of company's Utter incompetence... Looks as if I am far from the only Unsatisfied customer...

This company is just if not worse than their other company Tulip World both owned by the same people with the same POOR AND SAD CUSTOMER SERVICE. I orderd from this company with the same issues as Tulip world. In January 12 2025 i ordered Giant Black Elephant Ears. However after waiting 3 months in April i received 2 bulbs one was completely rotten the other one was ok. I received a full refund for the first one but couldn't get a replacement. The second grew but guess what its wasn't what i ordered it was a green one even though the package stated it was black. I received a full refund for this but i had been waiting since January to get this as i had specifically made spots for them in my yard in Florida.Both these companies could care less about delivering what you purchase. They continually send our ROTTEN BULBS, WRONG ITEMS PURPOSELY. SO THEN THE CUSTOMERS ARE LEFT OUT AND HAVE TO DEAL WITH THEIR HORRIBLE CUSTOMER SERVICE where you now have to prove to them that they screwd up and YOU AS THE CUSTOMER HAVE TO KISS ASS TO SOME FOREIGN PERSON TO GET ANYWHERE. HORRIBLE COMPANY DONT DEAL WITH THEM.

Nothing but automation. Call and you receive a recording. Email, and you receive a canned response, listing the months that particular cultivars ship. 10 phone calls, zero answered, all voicemail. Two emails, two automated responses. ZERO customer service. Personally I am going to have my bank take back the payment on both my orders. STAY FAR AWAY.

I ordered blue tulip bulbs and they turned out red. They were not responsive and wanted to charge me double (since the price doubled) to get what I ordered originally —plus shipping! I will never order from them again.

Avoid ordering from this company!!!! I placed 2 orders on April 5 and 7, all items were in stock, website says orders ship within 1 - 3 business days (it is now 13 business days and order is still pending as of April 23. I contacted customer service and the response I received from Lynn was: "We are currently shipping to your zone...it should not be much longer (any day to a week or so). There is still plenty of time this season. You can just wait until next week and check with us again about your order. You are welcome to cancel if you don't want to wait." Very poor customer service. Take your business to a company that is committed to providing customer care!

Wish I'd read these reviews before ordering. Just recevied the order. 3 of the 9 were totally dead and the other 6 plants were so shrivelled up and dried out i cannot believe they will survive

I have been trying to find out when my order is going to ship. I placed my order on March 31, all items were in stock, website says orders ship within 1 - 3 business days and here we are April 16th the order still hasn’t shippped. I have continually reached to Holland Bulb Farms and all they have are excuses. In fact, the last interaction with “Regine” the response I received to my order inquiry was “ You can just wait until next week and check with us again about your order. You always have an option to cancel if the order has not yet shipped.” Do you really want to do business with this company!

DO NOT ORDER FROM THEM!! I just ordered bulbs that they told me be here Sunday and I got nothing! I tried to call but got a VM and when they called bk the woman told me the emails were coming through Google and not them (lol what) and my order will be here in September... What?! When I told her that was ridiculous she laughed me. Then told me they never sent me any emails and my confirmation for order and delivery were again sent by Google. There is apparently no management working and I have to wait for a call bk.