HolisticBags Reviews | Read Customer Reviews of holisticbags.com

HolisticBags Reviews | Read Customer Reviews of holisticbags.com

HolisticBags reviews

430 approved reviews, newest moderated first

Susan J.
Jan 14, 2025
I ordered two bags
I ordered two bags, one for myself and one for my friend at church. The one bag for my friend at church came quite fast, but my bag did not get here for over a month later Jennifer at holistic bags worked really tirelessly in tracking my bag and making sure that I receive my bag in a timely manner I did receive my bag and it is beautiful as was the first one. It’s great craftsmanship and great service. I recommend holistic to anyone who needs a great church bag
Response from HolisticBagsJan 17, 2025
Dear Susan, Thank you so much for your thoughtful review! We’re delighted to hear that you love both bags and that you found the craftsmanship to be beautiful. Your satisfaction is incredibly important to us! We apologize for the delay with your bag, but we’re so glad that Jennifer could assist you in tracking it down. Our team is dedicated to providing excellent service, and it’s heartwarming to know that her efforts made a difference for you. Thank you for recommending us to others! If you or your friend ever need anything in the future, please don’t hesitate to reach out. We’re here to help! 💖 Thank you for choosing Holisticbags!
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DiStefanoChip
Jan 14, 2025
Not worth the money paid
The bag I received (3 weeks after it was promised) was just tossed in a plastic bag for delivery, so it was smashed down. The product is definitely NOT the leather bag expected, but smells heavily like vinyl and glue. Definitely not worth the price paid
Response from HolisticBagsJan 17, 2025
Dear Customer, Thank you for sharing your experience with us. We’re truly sorry to hear that your order did not meet your expectations and that the delivery was handled poorly. 😔 We understand how disappointing it is to receive a product that isn’t in the condition you anticipated. We want to assure you that we take quality seriously, and your feedback regarding the material is concerning. If you believe the bag does not align with our advertised quality, we’d greatly appreciate the chance to address this matter. Please reach out to us via email so we can assist you further and work towards a resolution. Thank you for your understanding! 🙏
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Dave
Jan 14, 2025
The large bag is beautiful
The large bag is beautiful, my wife loves it. She uses it as her church bag. Loves the wallet too! Very well made, very glad I ordered it 😀..
Response from HolisticBagsJan 17, 2025
Dear Dave, Thank you so much for your wonderful review! We’re thrilled to hear that your wife loves her large bag and is using it as her church bag. It brings us immense joy to know that the quality and craftsmanship met your expectations. We’re also glad to hear that she loves the wallet! We strive to create products that combine beauty and functionality, and it’s fantastic to know we hit the mark for you both. If you ever need anything else or have any questions, please don’t hesitate to reach out. We’re here for you! 💖 Thank you for choosing HolisticBags, and we look forward to serving you again in the future!
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Ann W.
Jan 14, 2025
How long it takes to receive order
First off let people know these bags come from china. Second tell them it will take up 2 months to receive the order.
Response from HolisticBagsJan 17, 2025
Dear Ann, Thank you for your feedback. We sincerely apologize for any confusion regarding the origin and delivery time of our bags. We understand how important it is for our customers to have clear information about their purchases. While our office is based in the U.S., our bags are manufactured in Hong Kong, which can sometimes lead to longer shipping times. We’re actively working on improving our communication to ensure customers are aware of these details before placing their orders. We appreciate your input as it helps us enhance our service. If you have any further questions or concerns, please don’t hesitate to reach out to us via email. Your satisfaction is our priority, and we’re here to help! 🙏
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Holly W.
Jan 14, 2025
Highly suggested
Because the bags are made to order and out of the country, expect a couple of weeks for delivery. The quality is great as well as the design. The packaging is well thought out with foam covering to protect the designs. My only design suggestion is that if you order shoulder straps, they are not removable so you have the hand held straps and the shoulder straps to fool with. Very pleased overall.
Response from HolisticBagsJan 17, 2025
Dear Holly, Thank you for your thoughtful review! We’re delighted to hear that you’re pleased with the quality and design of your bag. It’s wonderful to know that the packaging met your expectations and protected the design during transit. We truly appreciate your feedback regarding the shoulder straps. We always aim to improve our products, and your suggestion will certainly be taken into consideration as we continue to enhance our offerings. As a reminder, since our bags are made to order and shipped from overseas, we hope our customers could allow a couple of weeks for delivery. If you have any further questions or need assistance, please don’t hesitate to reach out.💖 Thank you for choosing Holisticbags!
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Fred O.
Jan 14, 2025
Did not get my full order.
When I placed my order I was supposed to get a free bag as a special bonus. I never got the free bag. Also, the order was supposed to be a Christmas gift. The only one bag I received arrived three weeks after Christmas.
Response from HolisticBagsJan 17, 2025
Dear Fred, Thank you for sharing your experience with us. We’re truly sorry to hear that you did not receive the free bag that was promised as part of your order, and we understand how disappointing it is when gifts arrive late, especially for special occasions like Christmas. We want to clarify that sometimes items can be shipped separately, which may lead to delays in receiving the full order. We apologize for any confusion this may have caused. If you’d like to track your order or discuss the missing bag further, please reach out to us via email. We are here to assist you and ensure you receive what you were promised. Your satisfaction is very important to us, and we appreciate your understanding. 🙏
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Ron Haase S.
Jan 14, 2025
Great & Beautiful product
The product is top notch. The communication is very good. They need vast improvement in the shipping part of their service. Otherwise a 4plus stars
Response from HolisticBagsJan 17, 2025
Dear Ron, Thank you so much for your kind review! We’re thrilled to hear that you find our product to be top-notch and that our communication met your expectations. We always strive to keep our customers informed and happy throughout their shopping experience. We appreciate your feedback regarding our shipping service. We understand how important timely delivery is, and we are continuously working to improve this aspect of our service. Your input is invaluable to us, and we will take it to heart as we aim for a seamless experience for all our customers. Thank you for choosing HolisticBags, and we hope to serve you again soon!
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William P.
Jan 14, 2025
My wife says it is exactly what she…
My wife says it is exactly what she wanted. She can carry everything she wants in it to church.
Response from HolisticBagsJan 17, 2025
Dear William, Thank you so much for your wonderful review! We’re thrilled to hear that your wife found the bag to be exactly what she wanted. It warms our hearts to know that it meets her needs for carrying everything to church. We are dedicated to creating products that combine both style and functionality, and it’s fantastic to see that reflected in your experience. If you or your wife ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! 💖 Thank you for choosing HolisticBags, and we hope she enjoys her bag for many years to come!
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