Holiday Inn Club VacationsReviews of holidayinnclub.com

The costs we have already incurred and the ongoing payments being demanded are excessive when weighed against the limited vacation availability provided. It has become evident that booking trips independently of this membership is a far more economical option. Despite our attempts to terminate this arrangement, they refuse to allow us to close the account.

We were completely misled during their high pressure sales presentation. The cost of this is far greater than the service you receive in return. We are finding it much cheaper to book a vacation ourselves, and we don’t have to worry about availability.

JUST DON'T GO. YOU MAKE CHANGES AND ITS NON REFUNDABLE AND PAY CHARGES HERE AND THERE!. I SHOULD HAVE KNOWN BETTER!

Don't book a Holiday Inn Club Vacation. They will offer you a deal on a vacation package and tell you it's only available during their phone call. They will not share all the information with you and then when you learn the critical information, they will refuse a refund. They're super nice when getting your money, but after that expect only a cold refusal email. SAVE YOUR MONEY AND DON'T BOOK!!

Absolute garbage company. If you want to be baited, lied to, and pressured into giving up your grandfathered account, attend one of their owner meetings. I’ve been an owner for over 15 years. To be fair, I’ve gotten my money’s worth in vacations over the years and still use it. However, this recent experience was beyond unacceptable. I normally avoid these meetings because they’re always high-pressure sales pitches, but this time I was specifically promised help with a deed issue if I attended. I was also told to pay upfront for a visa resort card and assured I would be refunded after the meeting. After sitting through the meeting, I brought up the deed issue I was promised help with, only to be told they “don’t handle that.” Then they refused to refund the money because, according to them, the conversation involved “deed issues” instead of “marketing and sales.” In other words, they lied to get me there, took my money, and wasted the last relaxing morning of my vacation before a 13-hour drive home. I spoke with three different managers, and every single one gave me a different excuse or story. Then I was told to go to the main building and speak with a manager named Amber. When I arrived, another employee lied directly to my face and claimed Amber wasn’t there and that “they already heard about me,” saying there was nothing they could do. No apology. No accountability. Just dishonesty from start to finish. Avoid this place like the plague. Don’t buy into anything they promise. I was young when I fell for it 15 years ago. Read the reviews and save yourself the stress and headache.

I am extremely dissatisfied with my experience with Holiday Inn Club Vacations. The core issue is the feeling of being locked into a seemingly perpetual contract, stemming from what I view as a misleading bait-and-switch during the initial sales presentation. Moreover, the costs to actually utilize the resorts are excessive and do not justify the quality or value of the accommodations received.

I am locked into a perpetual contract for resorts that are excessively expensive and do not offer adequate value. Despite submitting their "Horizons form," I have received any reply.

I bought a prepaid vacation that I was told I could book at anytime. Now they are telling me I'm lying, that was never said, and stole my money. Snakes. Never will stay at another IHG hotel again in my LIFE.