Hivelocity HostingReviews of hivelocity.net

The Hivelocity company is very attentive to my order . The customer service is great

Support was reasonable, super quick, and understood exactly. Super happy.

In a world where customer service is dead, Hivelocity really stands out. Their technicians are fast, knowledgeable, and friendly. They don't throw the ball back over the wall; instead, they work with you to find a resolution. I've been with Hivelocity for over a decade and couldn't be happier.

Last company my server constantly had viruses. Has not happened once in 8+ years with HiVelocity. I think the last company I was with was just saying this to juice me for money to fix a problem they created. Since Switching to Hivelocity I have not had a single virus on my server, no down time, and support is always there when I forget how to do something. A+ Service, A+ Tech Support You will be doing you and your company right by using HV for all your company Server needs!

Even beyond the unmatched quality of HiVelocity's hosting service is their customer service. When I reach out to them for any support I know that I'm going to get a lightning-fast response that is technically spot-on. So glad I chose HiVelocity many years ago. I have never regretting that decision.

Ordered a server on Mar/01/2023 11:28 AM EST and it was supposed to be ready in less than 24h it's already Mar/02/2023 6:37PM EST and not ready. Support service is really poor, and they don't seem to have any collaboration with other teams.

The best tech support I have ever experienced. Great prices on servers and options.

Dealing with Hivelocity on behalf of one of my customers is nothing except a tedious chore, particularly when the staff do not understand basic principles such as cache lifetimes. This has led to them threatening to null route our IP several times from DMCA requests because the staff dont understand the concept of pushing CTRL+F5 to hard refresh the page and see the content is no longer there. This is on top of some agreements made in the pre-sales that were not provided or honored, as well as items having to be chased to be set up. If it wernt for that my client was otherwise happy with the speed of the service, I would have dumped them within days for another provider. Save yourself a headache and avoid.