Hivelocity HostingReviews of hivelocity.net

Estoy muy agradecido por todo el equipo de soporte de Hivelocity. Cada vez que los he necesitado estan disponibles para ayudar y resolver problemas. Llevo muchos años como cliente y son un gran aliado en mi negocio. Deseo destacar al Sr. Minardo que me a ayudado en multiples ocasiones resolviendo mis problemas como si fueran de el mismo. Recomiendo los servicios de Hivelocity con nosotros han ganado un AAA+++, atraves de todos estos años.

We have been using Hivelocity for all our clients' dedicated servers for over 10 years with nothing but positive experiences. Service is great, prices are great and tech support is very responsive and knowledgeable. Highly recommend.

Instead of leaving a review I'll copy and paste the email we got from the customer service group and let you decide if you want to do business with the company. See below. Pedro Prestol (Hivelocity Hosting) Aug 11, 2022, 11:51 AM EDT Essential Lending, Hivelocity has gone above and beyond to assist your setup here. We have provided diagrams, IP information, configuration settings, and technical explanations. Not sure what update Damien is waiting for? If your team cannot figure things out with all this information, we (Hivelocity) cannot help any further. We kindly request that Hivelocity's support email is removed from this email thread. Hivelocity's support team will be more than happy to assist when your team has reached a clear path to resolution. Pedro P. HIVELOCITY | Lead Network Engineer 888-869-4678 | *Please note that tickets are automatically closed after 7 days with no reply. If you need additional support on any issue and the ticket was closed, simply replying will re-open the ticket in our system. You can also reopen the ticket via your client portal.

Horrible dedicated server web hosting company and caused deliberate downtime after being a long time customer for over 7 years. If your website or app grows popular enough to get abuse reports their abuse department, specifically Jay M. (Jay Merrill Abuse Department Manager) is not understanding and will want your website removed no matter what and force you to migrate last minute. If you plan for your website or app to get popular then find a better host and you won't have any problems midway during growth. We reached out to their management and they said they were looking into the issue but still have not responded directly after months even though they said they were looking into it. It only takes one crappy person like Jay Merrill to ruin your company especially if management doesn't listen to customers. We've since moved on to a better server host that understands that our servers were in no way malicious or abuse (multiple hosts looked into it and concluded the same). On top of that we're paying way less than we were at Hivelocity for better hardware and service. Do your research and you will easily find better dedicated web hosts at lower prices. Hivelocity is not even competitively priced anymore after 7 years looking at competition now. Companies change and unfortunately Hivelocity has only gotten worse. I'd recommend everyone look elsewhere for a host. Unfortunately it was their reviews that got me to choose them in the beginning and I hope to add to their growing list of negative reviews to help offset some positive reviews that looks like they were written by their employees and friends and hopefully help reasonable people that find this steer clear of Hivelocity.

False advertising... They advertise "instant deployment" but what they really mean is "if you order after 5 PM Friday, you're waiting until Monday".

From one server to two servers we've loved this company from the start!

Stable service without failures.

IPs are cheap but worst customer service. Multiple issues with upgrades and server changes with things they don't allow us to do like with IPs edits. They don't read tickets or replies on tickets, mostly skim over them resulting in having to repeat multiple times. Messages to upper management who told be to reach out to them if we had another issue was also filtered and/ or ignored.