Hivelocity HostingReviews of hivelocity.net

We've been a colocation customer for about a year now. I wanted to come here to praise one specific employee. Eli from Hivelocity's NY dc is one of the nicest people I have ever met in my life. He genuinely cares about our experience, always wants to help us with problems, and provides excellent advice in all situations we have needed it. I don't usually write reviews but I had to come here to talk about him. He has made our Hivelocity experience great and I really appreciate him for it.

I have been a customer for several years and couldn't be happier. Everything is working fine, and support is on time. I recommend Hivelocity hosting!

I was quite disappointed when I found out that if you get a bare metal server with an ESXI installed that you can't actually use it unless you pay extra for more IP addresses, that is not something they went out of their way to make clear. However once I pointed out that this server as delivered was useless, they refunded my money and did not give me any trouble. They do care about their reputation and this is a good thing. I still have a virtual server with them. Could they have done better? Yes absolutely, they could have met their projected timelines and delivered the server in working order fully tested and ready to use, but they did not. Could they have done worse? Yes they could have failed to own their mistake and behaved without integrity. So I can't really say that it was a perfect experience but over all I think they are trying to do better.

In the last 6 years I used the services of Amazon Cloud, Google Cloud, Alibaba Cloud, Microsoft Azure, OVH, RamNode, Digital Ocean, Vultr, TurnKeyInternet, Velia, and another one so cheap run by 1 guy which I don't remember. Even if I can say those services were good with a good support team, I must say Hivelocity gave me the best experience, with an extremely FAST an useful support. I'm not a IT professional but honestly I prefer to do everything by myself, and with their services I could go from an empty drive to a custom compiled kernel/image on a bare metal machine "overclocked" in the BIOS with recent Intel CPU. No downtime, at least the machine was up for months and I logged in 2/3 times a day and I never had any problem. And what made the difference is the PRICE for the VALUE. One simple Hivelocity bare metal server did the job of 23 Digital Ocean's VPS I was using when I chose to move.

I am incredibly pleased to recount my exceptional journey with Hivelocity, marked by superior service and innovative solutions. The transition from a beta tester of their new VPS product to a delighted paying customer has been smooth, thanks in large part to the phenomenal support team. A special shout-out to Ashleigh - your personalized touch during the onboarding process was not only professional but also warm and considerate. Your assistance made the entire experience effortless and enjoyable. You exemplify the epitome of customer service, and for that, I am truly grateful. In the beta phase, I was impressed by the team’s response when I reported a bug with a promotion. The swift and professional resolution showcased Hivelocity’s commitment to impeccable service. The VPS, placed on mtr.tools, received rave reviews from our users, who appreciated the additional location for network testing, underscoring the product’s versatility and performance. The speed, responsiveness, and exceptional network quality of the VPS have made every operation a breeze. Joining as a paying customer felt like the natural next step, and the vibrant community discord has further enriched this decision, offering a space for collaboration, insight exchange, and support. Hivelocity has set a new benchmark in the world of digital services. With their combination of outstanding customer service, spearheaded by stars like Ashleigh, top-tier VPS performance, and a thriving, engaged community, I am not just a customer but an enthusiastic advocate. Anticipation fills my ongoing journey with Hivelocity, as I look forward to the continuous innovations and exceptional experiences that undoubtedly lie ahead.

My business sites were down (not because of Hivelocity) and everyone of their support personnel helped me with the issue until it was resolved. It was probably over 10 hours of phone calls and emails. Douglas especially was a godsend. He got the other company on a 3 way call and wouldn't quit until the problem was resolved. So grateful for their expertise, patience and professionalism.

Exceptional Service Experience when i need it the most with my own management server(s) and services with. Support has been incredible A+++ No complaints. No Worries, No bad experiences... In short, GO FOR IT! Thank You

I've been with them for the past 5 years and each and every little problem I had was solved by a tremendously good support willing to help. They also care about their customers and offer good discounts when they can. The performance is also great and they have a pretty darn good network. The servers are always renewing and their prices are just right. I just can't go anywhere else, I feel like home. I feel like my company and servers are in truly good hands. They deserve all the praise, this is how you manage a company. You help your customers, you make them feel good and take care of them. Hivelocity is one of the best datacenters I've been and it's gonna by my home for as long as I keep my company running, which I hope it's a long time.