Scott L.
Things have changed
Meh is what I'd describe the current experience for Hivelocity as. There's been a bunch of leadership turnover and changes in the past year or so, and you can kind of feel it as a customer. Support is still responsive and quick to answer tickets, but it feels more corporate now and almost as if the support guys are just doing their own thing. If you're looking for bare metal and they have a good deal in a server location that you want, go for it. You'll probably be fine. But I'm also keeping an eye on other options these days, which wasn't something I was doing a year ago. Still rating it 4 stars because objectively the service works and nothing is actually broken. Just... not what it used to be.
Response from Hivelocity HostingFeb 9, 2026
Thank you for sharing your feedback. We appreciate you taking the time to provide an honest perspective on your experience. We’re glad to hear the service has been reliable and that support has remained responsive. We understand that experiences can evolve over time, and feedback like this is helpful as we continue to evaluate and improve how we support our customers. If you have any questions or would like us to review your account, please feel free to reach out to our Customer Success team at [email protected]. Thank you for being a Hivelocity customer.




