Tre F.
Felix made me feel so welcome and…
Felix made me feel so welcome and literally helped me through his support in both empathy and understanding, I had bought two onyx alarms but due to personal reasons I was forced to return one of the onyx alarms, luckily felix was there to support me and help me out:)
Response from HiStripsAug 7, 2026
Hi Tre, Thank you so much for taking the time to leave such a thoughtful review! We're delighted to hear that you had a positive experience and that Felix was able to support you with empathy and understanding throughout the process. Providing caring and helpful customer service is something we truly strive for, so your kind words mean a great deal to both Felix and our entire team. We're sorry to hear you had to return one of your Onyx Alarms due to personal circumstances, but we're glad we could make the process as smooth and stress-free as possible. Thank you again for your trust and support. We truly appreciate your feedback and hope you enjoy your Onyx Alarm!



