Phoebe P.
Great customer service
I had a very positive experience with customer support. Jay was helpful, friendly and quick to respond. I had a defective device, so he organised a free replacement under warranty and kept me updated. The process was easy and stress-free :)
Response from HiStripsAug 31, 2026
Hi Phoebe, Thank you so much for your kind review! 😊 We’re really glad to hear that you had a positive experience with our customer support and that we were able to make the replacement process easy and stress-free. It was a pleasure helping you, and we truly appreciate your patience and understanding throughout the process. We hope you enjoy your replacement Onyx Band! Thank you again for your support and for taking the time to share your experience.



