Hismith Official Store Reviews | Read Customer Reviews of hismith.com

Hismith Official Store Reviews | Read Customer Reviews of hismith.com

Hismith Official Store reviews

366 approved reviews, newest moderated first

Customer
Dec 12, 2020
Jess was excellent
Jess was excellent ! Customer service on my transaction was top notch & very professional !
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Cheeks
Dec 3, 2020
Support was super helpful and patient
Support was super helpful and patient with all of my questions and concerns. Really appreciated it and made setting up my machine and the problems I was having much better! 10/10
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Spacecadet
Dec 1, 2020
No help.
No help.. motor went on machine and no help in replacing the motor under warranty..I’ve sent video of the unit not working ..dissatisfied with everything..they tell u to write them great reviews..as soon as I did they never return my emails ..just ignore me ..
Response from Hismith Official StoreJan 27, 2021
Hi there, Thank you for leaving a review for us on Trustpilot. I'm very sorry to hear that there was a problem with your purchase. I am sorry that your parcel has not arrived as expected. I cannot see you have contacted us about this. I have emailed you directly to get this resolved. If you have any questions at all please let us know. Kind regards, Hismith Customer Care
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Sam
Nov 13, 2020
Jess Is Amazing
Jess Is Amazing. Answered all my questions and very quickly fixed a minor mistake in my order. I highly recommend this company and will definitely be back. Best online experience I have had yet. Keep up the great work! Cant wait for my package :P
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Mario C.
Oct 27, 2020
Perfect customer service!
The customer service is excellent! They are very kind and they help you always and with everything. Good job!
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Consumer
Oct 23, 2020
Best customer service thanks to Jess. 😎
They are now getting 5 stars because today I got my tracking numbers. Thanks to Jess for all the help she has gave me. And the customer support is the best. Thank you Jess for everything you have done to move this order forward. 👍😀
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Duane
Oct 22, 2020
No Machine yet, But Jess says it’s coming. 👍😷
I placed my order 3 days ago and have been in close touch with online chat with Jess. I’m in calif and the best time for me to reach her or customer service is around 5:30 pm calif time. And she is always on at night time. With the 8 hour different in time. So far Jess has been helping me but I’m still waiting for the machine. When that comes I will give her a full 5 star review. So after I receive it I’ll do a way better review but for now I’m hoping it comes soon. Let’s get on it Jess ok. And I’ve had no problem chatting with her the last few night. Very nice girl/women. And I’m still waiting for my tracking number. But tonight she said I should have it by tomorrow will see.gf is dying to try this machine. :) Ok I’ll be praying tomorrow everything goes the way I hope it’s going to go from what I was told by Jess.🌹
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Andy
Oct 21, 2020
Customer service 👍🏼
Customer service replied quickly and was very helpful. Can’t wait for my new parts to start the endless pounding again!
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