Hismith Official StoreReviews of hismith.com

I love my Hismith premium machine! It's well-built and does exactly what I need it to. One of the washers on the adjustable leg clamps was warped on arrival, but customer support is replacing it at no cost I can't say enough good things about this company!

To all other potential customers, let this be the warning that saves you. Hismith is in fact a scammer website. With multiple accounts of faulty products, deceptive customer care interactions, dishonorable warranties, and no refund policies to protect consumers. I myself am a victim of this and urge you to please take all necessary action to take this company/website down. There's simply no other explanation for conducting "business" in the absurdly unprofessional manners they've clearly displayed numerous of times. They need to be continuously reported to The Federal Bureau of Investigation (FBI) Internet Crime Complaint Center (IC3) to build a well compiled case. If you have unfortunately been a victim, please add your reports with all transactional details as evidence against Hismith or any other international website scam, please report it through IC3 . Gov to aid in further investigations and preventative measures.

I gave a wrong mailing address, my fault and the customer service agent corrected it and added expedited shipping to boot. Excellent service 5 stars

Zero contact about shipping or tracking information. When contacting customer service no agents are ever available. I finally got my product and it had parts missing. Still waiting for someone to contact me about it. Terrible customer service. For something that is over $500 I would expect it to come with all of the parts and it working properly. When someone finally contacted me they wanted me to take a picture of the missing part! Like if I had the part I wouldn’t be contacting you. Ridiculous.

The real deal! drooling in pleasure. Well built, nicely packaged with a travel case, powerful and quiet motor, first time using kliclok system, very slick to use. had good experience contacting their customer service, they were fast and helpful.

Love the machine. One of the metal brackets broke waiting on the part so I can continue to enjoy it. Fun for solo play or together.

Excellent customer service, quick response and very helpful. Relieved my shipping concerns and helped me get what I want.

The first & hopefully the first online SCAM I’ve ever fallen for!! As disappointed as I am in the product I am even more disappointed in the company! These toys are cheaply made, the products are not at all like they seem online.... very very very poor quality. They change hundreds for things that are very cheap quality & very very cheaply assembled!! On top of that they’re expensive, overpriced, unresponsive & extremely predatory in the way they market at you and offer you things for writing them a good review. Is it a coincidence that every good review online all have the same name Jess??? There is no Jess! I have sent some 12 emails/chars since I bought my device SEVEN MONTHS AGO back in May of this year! I have not got one response, other than “ No Agent Available Right Now. Sorry about that. Leave us your email and we will contact you as soon as possible.👋😀🙂” No matter what time of day/day of week or whatever tab say their response is always the same and still. Not a single email had been returned. I have sent emails from multiple addresses just to be sure that they are in fact liars and con artists!! They only respond to negative reviews on average 1 per month! And they always say the same response. “We don’t have any emails for you, we’ve contacted you directly”.... More lies & before they lie and say that I never sent and correspondence and that they did respond. Be advised I have A TON OF SUPPORTIVE DOCUMENTATION. I desperately wish there was a way to sue you all and get you all to pay back all the people you have ripped off!! I’m wishing for a class action lawsuit for Christmas and I can’t wait for you all to go out of business!!!!