Oscar HealthReviews of hioscar.com

No vinieron a mí casa me cancelaron los servicios

It has been a horrific experience! An insurance agent enrolled my husband without his consent or knowledge twice in 2024. He had Medicare and my employer insurance for his supplemental at the time. We only found out about the fraudulent enrollment when we tried to file our income tax return and our accountant informed us we had to pay thousands of dollars for the Marketplace insurance. I called Marketplace and Marketplace said that OSCAR had to state it was fraud so that we could be issued a voided 1095-A form. After many months and numerous hours on the telephone, OSCAR removed one of the enrollments, but refused to void the other because unbeknownst to us, my husband picked up a medication and CVS processed a claim. Additionally, OSCAR has an incorrect social security number for my husband. It is also illegal to have Marketplace insurance when you have Medicare. We should not have to pay thousands of dollars to the IRS because of a crooked insurance agent!

If I could give a 0, I would. This is my first year with Oscar. It's already the worst insurance I've had with my employer in 24 years. They take unreasonable amounts of time to review claims, and have denied or try to deny everything my doctor has tried to prescribe this year. Been trying to get a CPAP machine for (3) months now, and still fighting them for it, despite sleep lab results overwhelming showing that I have sleep apnea.

I just had another five-star customer experience with Oscar’s customer service, Jackeline. Since my plan started back in January, I spoke to about four or five of them, and each one was very pleasant and knowledgeable! As per Oscar, I’ve been having no issues getting my claims approved, and I’ve had an MRI of the brain, pelvic ultrasound, x-rays, physical therapies, at-home sleep study, etc with no issues.

I would give 0 stars if possible. I had to get Oscar to (partially) cover one of my medications. I was paying $25 a month, on top of the $285 for my actual insurance. Then, after collecting the $25 from me this month, they sent me a bill saying that next month I have to pay over $580! No notice or anything, and they claim that they can't terminate the policy, but I had to through Marketplace. It's not my main insurance and isn't listed on Marketplace. Instead of helping me, even a little bit, they just respond that I have to do it. HOW??? This isn't an insurance company. It's a scam against the disabled! Stay away from this "company"! They do nothing but take your money and won't even help you.

Pésimo servicio. Pasados 56 minutos de la hora acordada de llegar para el servicio y luego de mas 5 llamadas sin respuesta, escriben diciendo que no se podrá realizar lo contratado por un "imprevisto".

La culpa no es de la trabajadora que hizo todo lo que pudo y más!La empresa manda solo a una persona y no da herramientas suficientes, cuando yo contrato limpieza a fondo de ventanas persianas,campana,vitro,horno,baño y paredes más los productos de limpieza aparte,ni cepillos especiales para suelos y juntas ni productos para la pared que mande foto de todo lo que había que limpiar. todo se cobra por separado un timo xq no hay nada a fondo hecho.y claro una persona sola no puede hacer todo eso bien pulido. Repito la trabajadora un 10 hizo todo lo que pudo y más. La empresa es un timo q gasta en los influencer le mandan varias personas para q nos engañen. Vergonzoso

I’m extremely disappointed in Oscar Health. Months after receiving physical therapy while insured through Oscar, I was suddenly hit with a bill for $3,003.76 — with zero warning and no explanation of any denied claims. At no point did I receive a formal denial notice or Explanation of Benefits detailing what was rejected, why, or what my appeal rights were. I’ve now spent over two hours on the phone trying to get basic answers that should have been communicated clearly and proactively. The representative I spoke to said the issue is being “looked into” and that I won’t hear back for at least two weeks. That’s unacceptable when your system failed to notify me in the first place. Oscar, this is not how you treat your members. If you want to be taken seriously as a health insurance provider, start with transparency and take ownership when things go wrong. I'm still waiting for a proper explanation and resolution.