HimiwayHimiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
Himiway (himiwaybike.com) has 509 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Excellent
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509 approved reviews, newest moderated first
Brad J.
Correct information from people like Freya make it easy to come back and purchase again and again from Himiway.
Response from HimiwayNov 17, 2025
Thank you so much for your kind words! We're thrilled to hear that Freya was able to provide you with the correct information and support. Your trust means a lot to us, and we’re glad to have you as a returning customer. Looking forward to serving you again!
Szasz S.
Himiway C5 Sport/Ultra o bicicleta pentru toate tipurile de drumeții, echipa Himiway sunt de treaba, rezolva orice problema în cel mai scurt timp .
Response from HimiwayNov 7, 2025
Mulțumim foarte mult pentru cuvintele frumoase! Ne bucurăm să auzim că te bucuri de Himiway C5 Sport/Ultra. Echipa noastră se străduiește mereu să ofere suport rapid și de încredere — apreciem cu adevărat încrederea și feedbackul tău! 🚴♂️✨
Patrick C.
I was unable to get information to Freya on my issue quickly due to a busy schedule. Freya kept checking in to make sure she could help. Very good customer service.
Response from HimiwayOct 28, 2025
Thank you for your lovely feedback! We’re so happy to know that Freya’s follow-up and support made a positive impression. Your satisfaction means a lot to us!
Kathy
Sent a ticket into support as I received a bike from Himiway. There was a little damage to the box, upon opening and assembly, I found the front disc for brake to be bent. Support reviewed the ticket and promptly ordered a replacement part for me.
Response from HimiwayOct 21, 2025
Thank you for sharing your experience! We’re glad to hear that our support team was able to quickly assist and arrange a replacement for the bent brake disc. We truly appreciate your patience and understanding. Enjoy your rides with Himiway!
David S.
I had some complaints about the customer service at first. They were patient and understanding the whole time. In the end, I got more than I expected. Freya did a great job with communication, thank you. Now I can say that Himiway has a great product and the after purchase support is five star to be sure.
Response from HimiwayOct 20, 2025
Thank you so much for sharing your experience! We’re glad to hear that Freya was able to assist you and that everything worked out even better than expected. Your kind words mean a lot to our team, and we truly appreciate your support. Enjoy your Himiway ride, and we’re always here if you need any help in the future! 🚴♂️✨
Jannik B.
This review is about communication only. After an initial email from Himiway confirming a color choice and mentioning they would arrange a C5 shipment from their German warehouse, I sent 3 polite follow-up emails to clarify whether anything would actually proceed and what the next steps were. I received no response. Delays or changes can happen, but basic communication matters. Stating a bike would be “on its way soon” and then going silent feels unprofessional and doesn’t inspire confidence.
Response from HimiwayOct 20, 2025
We sincerely apologize for the lack of communication and the frustration it caused. This is not the experience we want for our customers. We truly appreciate you taking the time to share your feedback — it helps us improve. Our team will review your case and we want to make things right for you. You can also reach out to us at [[email protected]] so we can assist you directly.
Bill Becky Bransford P.
I have two Himiway e-bikes; a D3 Cruiser, and a D5 Zebra. Love the bikes! Freya has been excellent in her communications and assistance in regard to both ebikes on two separate occasions: lost keys on one, and brake handle bell on the other. I sincerely appreciate the regular updates on the status of my orders for both bikes. I highly recommend Himiway E bikes to anyone that asks me that my experiences with the brand. I have given those people a high recommendation. Kudos also go out to trust pilot for how they have given me the information I need to know the status of my orders..
Response from HimiwayOct 11, 2025
Thank you so much for your kind words and continued support! We're thrilled to hear that you love both your D3 Cruiser and D5 Zebra. It’s great to know Freya was able to assist you efficiently and keep you updated throughout the process. Your recommendation truly means a lot to us — we’re grateful to have customers like you in the Himiway family. Enjoy every ride and happy adventures ahead! 🚴♂️✨
mayan 2017 2.
i needed replacement Gears for my Himiway Rhino Hub Motor and Freya From Himiway Customer support with her expertise found the Gears for my Hub Motor the Fallowing Morning Good work Freya
Response from HimiwayOct 11, 2025
Thank you for sharing your experience! We’re so glad Freya was able to help you find the right gears so quickly. Your satisfaction is our biggest motivation — happy riding with your Rhino! ⚙️🚴♂️