HimiwayHimiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
Himiway (himiwaybike.com) has 509 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Vehicle Repair & Fuel · Compton, California
Excellent
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Excellent
Vehicle Repair & Fuel · Mountain View, California
Excellent
Vehicle Repair & Fuel · San Francisco, California
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509 approved reviews, newest moderated first
Joe V.
Thanks Freya for the awesome support to help adjust our order. Great service!
Response from HimiwayJan 12, 2026
Thank you so much for your kind words! 🙌 We’re thrilled Freya could help and that you’re happy with our service. Your support means a lot! 💙
Joseph P.
Their customer service was very easy to work with and very nice!
Response from HimiwayJan 8, 2026
Thank you so much! We really appreciate the kind words 😊 Our support team will be happy to hear this!
Luis B.
Best kids ebike, Immediate service response, high-quality equipment 100% recommended
Response from HimiwayJan 5, 2026
Thank you for the recommendation! We’re happy to hear you’re satisfied with the quality and our fast service. Enjoy the ride! 😊
Joe
I purchased my Himiway D5 2.0 e-bike online. It was delivered to my house. Assembly was easy and straight forward, just follow the manual. Quality construction is apparent from the start. The D5 rides great, suspension works very well off road, and plenty of power for this 215lb rider. I really liked my first Himiway e-bike! This Himiway D2 is an upgrade!! Lastly, Customer service is excellent!!
Response from HimiwayJan 5, 2026
Thank you so much for the detailed feedback! We're thrilled to hear you’re enjoying the D5 2.0. It’s great to know the performance, suspension, and power met your expectations—and we truly appreciate your kind words about our customer service! 🙌
Dave
I was inquiring about the large rear baskets they sell for ebikes. I emailed the manufacturer to get the mounting bolt dimensions. They responded quickly with each email so I purchased a rear basket for my ebike.
Response from HimiwayJan 5, 2026
Thanks for sharing your experience! We're glad our team could provide the information you needed and help you find the right rear basket. Enjoy your ride! 🚲
Anthony P.
Freya in customer service was excellent! I requested an invoice from 2021 on a Sunday and Monday morning the request was received with my invoice attached. You can’t ask for much more than that from a customers perspective. Thank you Freya!
Response from HimiwayDec 24, 2025
Thank you for your kind words! We’re happy to hear Freya was able to assist you quickly and efficiently. Your support truly means a lot to us.
Joshua J.
I ordered incompatible parts with the bike,I purchased. Freya with customer support diligently and repeatedly reached out to me until I saw the emails so she could assist me with changing/correcting, the discrepancy I appreciated her due diligence. I'f I had a complaint it would be with the shipping I was under the impression My bike purchase would be shipped within a few days. By contacting customer support Freya explained that were in the process of restocking inventory and it would be within a month when my bike would be shipped.It would be helpful when going about trying to track the progress and location, of shipped items if the website would explain that inventory is depleted, and the time frame given on the site, of 2 business days to ship, can not be met and then give a estimated date for shipment of said items. I was under the impression when I purchased the bike I would receive it in a week or maybe a few days more. Beyond that so far things seem to be progressing. As long as my purchase is shipped and received I will be overall happy with the experience. Time will tell, and I will write a final review of my overall feelings with himiway ebikes. Freya is an important intermediate between Himiway and it's customers if not for her, I don't think I would be as patient or happy with my experience thus far , she is a positive force for Himiway ebikes
Response from HimiwayDec 24, 2025
Thank you for your detailed feedback and patience. We’re glad Freya could assist you and keep things on track. We also appreciate your suggestions regarding clearer inventory and shipping timelines—your feedback has been shared with our team. We look forward to completing your order and appreciate your continued trust in Himiway.
peter O.
I would like to thank everyone that assisted me with my purchase of the A7 Pro. Your communication and response have been second to none and has allowed us to enjoy what I feel is the most versatile E Bike on the market today. I know everyone's needs and wants are different with E Bikes, but this bike DOES IT ALL! Anyone that is looking for a mid-drive, torque sensing, step through, dual suspension (that is AIR RIDE fantastic), THIS IS THE BIKE!! I can't say enough! That all of you again for the support before, during, and after my purchase! WOW!! Peter
Response from HimiwayNov 27, 2025
Thank you so much, Peter! We truly appreciate your kind words and detailed feedback. We're thrilled to hear that the A7 Pro has exceeded your expectations and that you’re enjoying its versatility and performance. It’s our pleasure to support you before, during, and after your purchase — your satisfaction means everything to us. Thank you again for choosing Himiway and for sharing your amazing experience! Enjoy every ride! 🚴✨