hily.comWith 900K+ monthly users & 51M+ matches yearly, Hily is the app to date as you are, your way. Find love, fun, friendship or anything in between, make real connections and enjoy dating with Hily!
hily.com (hily.com) has 378 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Lynda Loveitorleaveit C.
They take your money even if u don't have a subscription with them anymore
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review. We are really sorry that you feel this way about our application. Could you please share more details about the issue you faced at [email protected] so we can check it as soon as it is possible?
Levi A.
So I started hily about a month ago now because of a free trial which after I put in my bank account info they charged me immediately 25.99 I said alright maybe it was just a screw up on their part and everything was fine we're now on week 5 and I've been charged every single week this entire month adding up to roughly over 130 dollars DO NOT USE THIS SITE they will take your money and wont refund it I'm trying to get ahold of Google play on unauthorized payments and I'm going to my bank to report then because this is downright fraud and theft I dont even use the site anymore I cancelled my subscription and I'm still being charged I wish I never subscribed.
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you feel this way about our application. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process. Please also share more details about the issues you have experienced while using our app that led you to delete our application so we can check and assist you further.
Jack G.
I stopped the app and have been charged every week for 2 months I demand a refund you crooks
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you feel this way about our application. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process. Please also share more details about the issues you have experienced while using our app that led you to delete our application so we can check and assist you further.
Pedro A.
I want my refund, you guys are just stealing my money
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review. We are really sorry that you feel this way about our application. Could you please share more details about the issue you faced at [email protected] so we can check it as soon as it is possible?
Eli B.
I cancelled and completely deleted my account after it started charging me for a free trial. $27.53 a week and in total it has charger me $410 and I can't stop is. I want my money back.
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you experienced it in our app. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process. Please also share more details about the issues you have experienced while using our app that led you to delete our application so we can check and assist you further.
Sam U.
I canceled my subscription to hily.com before the 7 day free trial they kept charging my debit car for 8 weeks @27.53 every time wich equals $220.24 they totaly ripped me off!! Basically they stole my money!!! THEY NEED TO BE SHUT DOWN AND BROUGHT UP ON CHARGES IN COURT!!! FRAUD
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review. We are really sorry that you had this awful situation with a subscription charge. Could you please share more details about the issue you faced at [email protected] so we can check it as soon as it is possible?
iye B.
Account suspended help! Pleaseee
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry that you feel this way about our application. If your account was blocked by mistake, please contact us via [email protected] or via Live Chat Support and provide more context about the issue that you have faced. We will check the account as soon as possible and will do our best to assist you.
Samantha S.
Fake site just steals your money roughly takes £15.00 every four days you won’t get money back as it’s a complete con and there is no way of contacting them
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you experienced it in our app. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] or via Live Chat Support if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process.
