hily.comReviews of hily.com

Response from hily.comJan 17, 2026

Chère Fiama ! Merci de nous avoir fait part de tes impressions. Les applications de rencontre demandent parfois du temps, et les résultats dépendent de nombreux facteurs tels que les informations de ton profil, ton activité et ta localisation, et pas seulement de ton apparence. Notre équipe d'assistance peut te donner des conseils pour améliorer ton profil. N'hésite pas à nous contacter via le chat en direct ou à l'adresse [email protected].

Response from hily.comMar 12, 2025

Dear Mason! Hily offers a free experience with the option to upgrade for additional features. While premium gives access to extra perks, free users can still browse, match, and chat. We appreciate your feedback and are always working to improve the app for everyone! For further assistance, please feel free to reach out via Live Chat or [email protected].

Response from hily.comJul 17, 2024

Dear Jim! Thank you for your feedback! We pride ourselves on having the fastest and most approachable support staff available to assist you with any issues you may encounter. We appreciate your concerns regarding the paid subscription features. We continuously strive to improve our services and your feedback helps us do so. If you have any further questions or need assistance, please do not hesitate to reach out via Live Chat or [email protected] email address.

Response from hily.comMay 10, 2024

Dear Lenny! We are glad to hear that you have had positive interactions with our customer service team and that they were able to assist you promptly. We understand that encountering potential fake profiles can be frustrating, and we are continuously working to enhance our security measures to ensure a safe and authentic experience for all users. Please do not hesitate to reach out to us via Live Chat or [email protected] email address. Enjoy Hily!

Response from hily.comFeb 13, 2023

Dear Axl! Thank you very much for your review. We are happy to see you like our app. If you believe there is anything we can do to make your experience better in our app, please let us know. Feel free to contact us via live Chat or [email protected] email address for further assistance. Enjoy Hily!

Response from hily.comMar 10, 2021

Hello, and thank you for such an in-dept review! Your feedback is very important to us, and it has already been forwarded to our developers. We have put our hearts and souls into creating Hily, and we intend to continue improving it and polishing it as we move into the future. I’m sorry to hear that your account was suspended but our moderators team works tirelessly to ensure the safety of our users, and because of that our community rules can sometimes be somewhat strict. If you believe that your account was suspended by mistake, please be sure to contact us through [email protected], and one of our support agents will investigate your case immediately.

Response from hily.comMar 1, 2021

Hi there, and thank you for your review! We are constantly striving to improve our app, and user feedback is very important to us. If you have any exact suggestions or ideas on what we can improve or adjust, please do not hesitate to contact us through [email protected] and share with us. Your opinion is invaluable to us!

Response from hily.comMar 1, 2021

Hi there Melo! We’re sorry to hear that you had an issue with your account before you could even begin using Hily. Sometimes such issues occur due to some technical issues or suspicious activity, but that is exactly what our customer support team is for. If you happen to have any further issues in the future, I highly suggest getting in touch with our support team, and we’ll do our best to help you as soon as possible! Also, I’m more than certain that you will get more matches as long as you are active in the app. Good luck!