HILLMAN - Innovative hunting clothingReviews of hillmangear.com

Response from HILLMAN - Innovative hunting clothingSep 24, 2025

Hello Anthony, Thank you for sharing your first impressions! Great idea to size up for those heavy wool socks—perfect for Alberta hunting trips. We hope the boots keep you warm and comfortable out there, and we’d love to hear how they perform once you’ve had the chance to test them in the field. Warm regards, Marie

Response from HILLMAN - Innovative hunting clothingSep 24, 2025

Hello Michael, Thank you so much for your wonderful review! We’re delighted to hear that your Hillman boots made such a difference on your hunt and that they’ve earned a place as a trusted part of your gear. Feedback like yours reminds us why we put so much care into designing boots that can stand up to tough conditions while keeping hunters comfortable. We truly appreciate your trust and support, and we look forward to being part of your future adventures. Warm regards, Marie

Response from HILLMAN - Innovative hunting clothingSep 24, 2025

Hello Page, We’re truly sorry for the issue you’ve experienced with your order. We completely understand how frustrating it is to be left waiting. Please know that we are already in touch with you via email regarding this matter and are simply waiting for your instructions so we can proceed with the next steps. Your satisfaction is very important to us, and we’re committed to resolving this as quickly as possible. Thank you for your patience and for giving us the opportunity to make things right. Warm regards, Marie

Response from HILLMAN - Innovative hunting clothingOct 2, 2025

Hello Michael, Thank you for your feedback. We’re sorry for the inconvenience caused by the delivery delay. I can confirm that we have received your returned boots and, as per your request, your card has been refunded. We hope this resolves the matter to your satisfaction. We appreciate you taking the time to share your experience, and your feedback helps us continue improving our processes for all customers. Warm regards, Marie

Response from HILLMAN - Innovative hunting clothingNov 18, 2025

We take these claims very seriously. We sincerely apologize for any unexpected import duties and the perceived lack of transparency regarding shipping origin. This is a critical error in communication that we are investigating immediately. For the issue with the sizing and the return, please contact our support team right now so we can provide a free return shipping label and process your refund or exchange immediately.

Response from HILLMAN - Innovative hunting clothingSep 24, 2025

Hello Oto, We are truly sorry for the long wait and for the lack of communication regarding your order. We completely understand how frustrating it must have been not to hear from us by phone or email. We’re relieved that your issue has now been resolved, and we sincerely appreciate your patience and understanding throughout this process. Your experience has reminded us how important timely communication is, and we are taking concrete steps to ensure this doesn’t happen again. Thank you for giving us the opportunity to make things right, and for sticking with us despite the delay. Warm regards, Marie

Response from HILLMAN - Innovative hunting clothingSep 24, 2025

Hello Jose, Thank you so much! We’re glad to hear you’re happy with the boots and that you recommend them. Warm regards, Marie

Response from HILLMAN - Innovative hunting clothingSep 24, 2025

Hello Michael, Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality. Warm regards, Marie