Joe N.
Size chart is incorrect.
Size chart is incorrect. Had to order three times Charged shipping

Hillman® redefines hunting gear and apparel, offering you groundbreaking innovation and cutting-edge design. Experience advanced technologies built into every product, featuring industry-first advancements that make your hunting experience unmatched.With Hillman, you get gear that is always warmer, lighter, and more efficient—designed to enhance your performance and elevate your hunting skills. Our revolutionary materials, intelligent technologies, and superior functionality empower you to hunt with precision and confidence, all while enjoying timeless design, elegance, and exclusivity.Owning Hillman means embracing the bold spirit of innovation and carrying gear that sets you apart in the field.Hunt smarter, move faster, surpass your skills and lead the pack - Hunt Like An Alpha™
HILLMAN - Innovative hunting clothing (hillmangear.com) has 100 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Fishing & Hunting · Bunnell, Florida
Excellent

Fishing & Hunting · Key West, Florida
Excellent
Fishing & Hunting · Miami, Florida
Great

Fishing & Hunting · Parkland, Florida
Average
Showing 17 reviews with 1 star · Clear filters
Joe N.
Size chart is incorrect. Had to order three times Charged shipping
Mike
Unresponsive and not very good quality
Craig
I want to tell you about the worst experience ever with your boots. I received your boots later than expected due to shipping taking hands so almost for my hunt had to run out and buy boots last minute. Nevertheless they did come in and “fit great” so I was good to go a didn’t bring 2 pair of boots because of the fit. During my elk hunt I noticed problems with the cam laces keep popping up and loosening. While this was annoying I didn’t realize it would end my hunt. On the 2nd day wearing them while recovering a nice 6x6 bull I shot I was climbing down a steep embankment when my left boots cam came undone causing me to slip and fall busting my leg and causing me not only to not recover my elk but send me to the ER and effectively end my hunt all together. My boot is soaked in blood and for a $500 pair of boots I couldn’t be more mad about my purchase. When I got back from my trip and told Hillman about my experience they denied even replacing my boots. They said exactly "If we had been notified immediately, we would have gladly exchanged the pair or addressed the issue immediately to make sure you could use the boots safely. I would not buy these boots, its not worth the risk and their customer service is poor at best not even offering an exchange or discount on a new pair. DO NOT BUY THESE BOOTS Response to your response to my review . I told you I was one hour away from the closest town. I didn’t have any other boots to wear, and there was no way to notify you a problem. It’s not like I can take a one week Hunt stop driving to town. Return my boots and end my hunt because of your boots. Your reasoning to not replace these boots is ridiculous The incident happened on the second day about 7 in the morning again. What was I supposed to do an hour away from the nearest town? No way to contact you because of no service. I’m just confused. The boots were worn for two days, not even a day and an hour. This is a cop out to just not cover the boots like I said in the back-and-forth this is not about money. This is about a company standing up and taking responsibility for something that wasn’t working and caused me to have a bad Hunt. I didn’t blame you for my injury. I blamed you for bad boots and rather than step up and say oh let me replace your boots. You give me this cop out of. We’re not doing anything. This is why I’m writing this review because I’m extremely dissatisfied in your company and your customer service. You also threatened me legal actions if I wrote this review and to be honest bring it on. Everything I said was true and I just wanted my boots covered. I hope people reading this sees the company you are based on my review and your response.
Response from HILLMAN - Innovative hunting clothingNov 24, 2025
We are truly sorry to hear about your injury and the difficulties you experienced during your hunt. At HILLMAN we take safety, product reliability, and customer feedback very seriously, and we understand how disappointing it must have been for your trip to be affected in this way. In your message to us after the hunt, you mentioned that you had noticed the cam-locking system loosening on the first day. Our warranty policy requires customers to notify us as soon as they become aware of any issue so we can prevent further risk by inspecting, repairing, or replacing the product promptly. Unfortunately, we were not informed at the time you first noticed the issue. If we had been notified immediately, we would have taken action right away to ensure your boots were safe to use. Because the boots continued to be used after the problem was observed and the incident was reported only after your trip, we were unable to determine whether the damage occurred before or as a result of the fall. For this reason, a refund or replacement was not possible under our warranty terms. However, we did offer to repair the cam-locking mechanism for you at no cost. We understand your frustration and remain committed to fair and transparent service. If you would still like us to repair or inspect the boots, please contact us directly — we will be glad to assist you further.
Edward C.
I had to wait a long period of time to get my order beyond 30 days beyond six weeks
Response from HILLMAN - Innovative hunting clothingNov 18, 2025
Hello Edward! We are so sorry to hear about the significant delay and frustration caused by the lost shipment. We truly apologize for this experience. We appreciate your patience and will use this feedback to improve our shipping processes immediately. A representative from our company will contact you via email.
Ronnie R.
Talk by phone to customers. Never in my life have I done business with a company that I could not reach by phone!!!
Response from HILLMAN - Innovative hunting clothingOct 2, 2025
Hello Ronnie, Thank you for your feedback. I’m sorry you couldn’t reach us by phone, but I have been assisting you personally via email and have been working to resolve your issue. We take service accessibility seriously and appreciate your input. Kind regards, Marie
Conrad R.
Purchased a pair of $400 boots. When they finally arrived from Bulgaria I had to pay import duties before DHL would release them. I tried them on and they were way too big and now after multiple unanswered emails I have no way to exchange them.
Response from HILLMAN - Innovative hunting clothingSep 24, 2025
Hello Conrad, We sincerely regret the frustration and inconvenience this situation has caused. We understand that unexpected import duties can be a significant concern and we are prepared to reimburse you for these costs once the products are returned. We would like to emphasize that we have proactively offered a free return solution on multiple occasions and have been in continuous communication to ensure that the process is as clear and straightforward as possible. At this point, we are awaiting the return of the products so that we can complete the resolution and provide the appropriate compensation for the import duties incurred. Our team takes these matters very seriously, and we are committed to providing a professional, satisfactory resolution while also taking steps to prevent similar issues for other customers in the future. We greatly appreciate your patience and cooperation and hope to conclude this matter promptly and fairly. Warm regards, Marie
Philip R.
I ordered on July 26.....it is now September 19th. The boots have not shown up and the tracking info is worthless.
Response from HILLMAN - Innovative hunting clothingSep 24, 2025
Hello Philip, We are very sorry about your experience. Regrettably, this situation was caused by a courier issue beyond our control, and we fully understand the frustration and inconvenience it has caused. We have already been in direct contact with you and are actively taking steps to provide a satisfactory resolution. Furthermore, we have reviewed our internal processes and implemented measures to help prevent similar issues from occurring in the future. We greatly value your feedback, as it allows us to continually improve our service, and we appreciate your patience and understanding throughout this process. Warm regards, Marie
Page
Never received my order, ordered pants but still waiting.
Response from HILLMAN - Innovative hunting clothingSep 24, 2025
Hello Page, We’re truly sorry for the issue you’ve experienced with your order. We completely understand how frustrating it is to be left waiting. Please know that we are already in touch with you via email regarding this matter and are simply waiting for your instructions so we can proceed with the next steps. Your satisfaction is very important to us, and we’re committed to resolving this as quickly as possible. Thank you for your patience and for giving us the opportunity to make things right. Warm regards, Marie