HILLMAN - Innovative hunting clothing Reviews | Read Customer Reviews of hillmangear.com

HILLMAN - Innovative hunting clothing Reviews | Read Customer Reviews of hillmangear.com

HILLMAN - Innovative hunting clothing reviews

Showing 11 reviews with 4 stars · Clear filters

Curt J.
Feb 28, 2026
Good quality products
Good quality products, and good responsive customer service. I had to return pants that didn’t fit. The process is a little difficult. Return shipping is very expensive and slightly difficult due to out of country issues. Again customer service was outstanding!
Response from HILLMAN - Innovative hunting clothingMar 17, 2026
Thank you for your feedback, Curt. We are pleased to hear that you value our products and services highly. Regarding the return and exchange process, we are continuously working to make the procedure as simple and convenient as possible. Unfortunately, shipping costs are influenced by the overall economic environment; however, we always strive to offer the most competitive rates. According to our policy, product exchanges are free of charge. Hillman Customer Service Team
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ted D.
Feb 18, 2026
Return with DHL difficult
Return with DHL difficult. TY
Response from HILLMAN - Innovative hunting clothingFeb 19, 2026
We’re sorry to hear that the delivery with DHL was difficult. While we rely on trusted partners like DHL to handle shipping, we understand how important a smooth delivery experience is. Your feedback is valuable, and we will certainly take this into account as we continue working with our delivery partners.
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Dean D.
Dec 19, 2025
Pretty good
Pretty good
Response from HILLMAN - Innovative hunting clothingDec 22, 2025
Thank you so much for your positive review! We appreciate your support.
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scott P.
Dec 12, 2025
Boots ordered were defective and were…
Boots ordered were defective and were too big. The return policy was actually going to cost me money due to ordering the wrong size even though they were defective but the customer service Rep did work it out for a free return. The new boots just arrived and seem as advertised
Response from HILLMAN - Innovative hunting clothingDec 19, 2025
Thank you for sharing your feedback. We’re very sorry to hear that your initial pair of boots was defective and didn’t fit correctly — we completely understand how frustrating that must have been. We’re glad that we were able to replace your boots and provide free shipping to ensure you received a pair that met your expectations. Your satisfaction is very important to us, and we truly appreciate your patience while we resolved the issue. Thank you for giving us the opportunity to make it right. We hope you’re enjoying your new boots!
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John C.
Nov 16, 2025
Boots A + and……
Boots A + Customer service response C Would help to disclose to customers if boots shipping from Europe or US. Just let us know, no big deal.
Response from HILLMAN - Innovative hunting clothingNov 18, 2025
Thanks for your feedback! We’re glad you love the boots and appreciate your note about shipping locations. We’ll work on making it clearer whether items ship from Europe or the US. Thanks for helping us improve!
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William Y.
Jul 10, 2025
Products are great exchanges take a…
Products are great exchanges take a little time, but great customer service by Maria.
Response from HILLMAN - Innovative hunting clothingAug 23, 2025
Hi William, Thank you so much for your kind words about our products and the service provided. I’m thrilled to hear you’re happy with your purchase and the support you received. I’m truly sorry for any inconvenience caused by the longer exchange time. We’re always working to streamline our processes to make exchanges as smooth and quick as possible. If there’s anything more we can do to assist you, please don’t hesitate to reach out to us at [email protected]. Thank you for choosing us and for sharing your feedback! Best regards, Marie
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Raymond J.
Mar 22, 2025
The product is wonderful
The product is wonderful. I went with a size larger than normal and the fit is perfect except for the waist. I'm 6' - 200lbs very little belly and I find the waist is a bit tight. If I put an extra vest for warmth I find it quite tight. Another thing is the shipping, taxes, money exchange and duties adds up to almost the price of the jacket
Response from HILLMAN - Innovative hunting clothingNov 18, 2025
We are thrilled you find the product wonderful! We appreciate the detailed sizing feedback, especially regarding the waist fit for athletic builds and layering. We also sincerely apologize that the combined cost of shipping, taxes, and duties approached the item's price; we recognize this significantly detracts from the value, and we are actively working on solutions for our international customers.
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Peter
Mar 6, 2025
Boots are great however very concerned…
Boots are great however very concerned about some issues after only 30 days a wearing.
Response from HILLMAN - Innovative hunting clothingMar 7, 2025
Hello Mr. Mitchel, Please get in touch with our representative at [email protected] if you have any concerns regarding the product you purchased. We will do our best to assist you. Hillman Customer Service
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