Vinh N.
Fast response and knowledge people
Fast response and knowledge people
Response from HIGHERDOSEOct 29, 2025
Thank you for the excellent feedback! We're so glad our team provided you with a fast, knowledgeable response.

HigherDOSE is on a mission to ignite vitality – by reconnecting you to the healing power of nature and supercharging your self-care with the hottest wellness tools. We believe that investing in your body, mind, and vitality is one of the most rewarding investments you can make – one that yields compound interest over the years. Health is wealth. And it’s time for the health & wellness industries to shift towards prioritizing preventative care and harnessing innovation. We believe that advanced technologies are the future of self-care, skincare, body care, fitness, and recovery.
HIGHERDOSE (higherdose.com) has 144 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent

Wellness & Spa · Salem, Oregon
Excellent

Wellness & Spa · San Diego, California
Excellent
144 approved reviews, newest moderated first
Vinh N.
Fast response and knowledge people
Response from HIGHERDOSEOct 29, 2025
Thank you for the excellent feedback! We're so glad our team provided you with a fast, knowledgeable response.
Marianne
Customer Service was easy to work with. Very cooperative.
Response from HIGHERDOSEOct 29, 2025
Excellent service is our goal. Thank you for the recognition!
Christie G.
What a great company! Love the products.
Response from HIGHERDOSEOct 29, 2025
We truly appreciate you taking the time to share this! It means the world to us that you're enjoying our products.
Jennifer L.
I really really wanted to love the sauna blanket but unfortunately it’s being returned. I started out on 4 - as they recommend in the directions. I’m now at 7 and I’m still not able to break a sweat. It actually gave me a heat rash and I can see the red marks on my back from where the heat coils are in the blanket. I also don’t love the fact that the blanket gets hot on the outside and the control box that turns on the unit heats up and is hot - which makes me very very nervous. You also need to be very, very careful where you decide to use it. You cannot use it on anything flammable which includes beds, rugs, couches, etc. I also purchased the three towels and Oh My! they shed all over the place. Don’t wash them with anything — your clothes will be covered in black lint. I had to check my dryer vent every 10 minutes while in the dryer because it was full of lint. I weigh 150 pounds and I fit in the towel but they are too tight for my husband who weighs 185.
Response from HIGHERDOSEOct 29, 2025
Thank you for bringing these important issues to our attention. We are sorry to hear about your experience and have followed up with you directly via email to address this. We look forward to your response!
Mindy
HigherDose followed through on the 1 year warranty and made the process easy.
Response from HIGHERDOSEOct 29, 2025
Thank you for trusting us! We're so glad we could honor our warranty for you and make the process seamless.
Amy B.
Higher dose has excellent customer service.
Response from HIGHERDOSEOct 29, 2025
Thank you for the excellent feedback! We're so glad our customer service team made a great impression.
Gayle E.
Very high quality products and great customer service
Response from HIGHERDOSEOct 29, 2025
This means so much to us! Thank you for recognizing both our product quality and our customer service.
Aislynn L.
Helpful, fixed my issue!
Response from HIGHERDOSEOct 29, 2025
So glad we could get your issue fixed! Thanks for the great feedback.