Hibbett SportsReviews of hibbett.com

This is the worst place I ever spend my money at .. never received my iten from Hibbett sports ... reached out to them to get the shoes again and it was sold out ,they told me I could on get my money back on a gift card without the shipping cost....they sent me a E-card that can't be used on there site and customer service told me that I can use it in the store and that's not even in the same state I live it ...this store really sucks .they really suck !

I had to order my child cleats online for size. I ordered and they shipped on 2/8/21 from a post office 30 min away. Delivery was on time for Feb 11th. On the 11th still said by end of day. Never can't. On 12th i tracked again it said arriving LATE with no info no other post offices beside the one on the 8th. Now i call customer service they said oh it's lost. Wait for insurance dept to email to see what to do. I mean wow crazy! Horrible customer service, now i have to pay for expedited if we re ship cause it's lost. They didn't even email & say it possibly lost nothing just leave my child waiting for a package i paid$73 for to never come and missed 2 practices already and who knows how many more now

I never order from them again I ordered my shoes on the 25 of Jan in I just got my shoes first off they didn’t even have the right numbers for the shipping had to wait to till Usps re due it wait own my tracking number like the experience with this app sucks

Online store is a ripoff. Ordered shoes Jan 6th. Hibbett online store, shipped the shoes without a street address, it only had the apt #, city, state and zip code. Somebody falsified info that it was delivered at my door. How was it delivered without a street address? They did not accept the responsibility for their MISTAKE. Trying to get refund through paypal. Never again will I buy anything from Hibbett. Who is the owner of these stores?

Horrible! Never received my shoes...now I'm trying to get a refund! This will take some time! I ordered the shoes on 12/4/2020...it's 2/5/21 and they're still not ready to ship. Do not order from this website!!!

I had ordered a pair of Jordans online. Right after I did, I decided to look at the reviews for Hibbett and immediately got worried by how many negative ones there are! I hoped I didn’t just get scammed... thankfully though, 4 days later, my shoes have been delivered and everything seems to be good. I’m happy with my experience!

I had an online chat with a representative today to ask a very simple question..."Can you have an online order shipped directly to the local store for pickup?" The answer (which I saved the transcript) was "Yes". I then asked for verification because that wasn't an option at checkout. The two (2) options were, 1. Ship to home or 2. Pickup from Store. The pickup from store option was only if the item was available and sold at that particular store. That wasn't my question. My question was...since the item was clearly in stock online from the Hibbett Warehouse, could it be shipped to the local store for customer pickup instead of a home address? The answer is apparently No. To clarify I called Customer Service directly. (A call I recorded where the representative was just as oblivious as the chat representative) She failed to comprehend a simple question as well. I had to break it down to remedial terminology. Please send your representatives to comprehension and or comprehensive training. It it vital for effective communication. Thanks!

I ordered a pair of jordans and received a pair of Reebok’s without a receipt! This has to be a dream.