Hibbett SportsReviews of hibbett.com

Very disappointed I guess a customer service skills are needed for this job they're very rude and short and God forbid if you ask him a question because then it's just like pandemonium never go there again

I did some Black Friday deals here on this site. And after wards they told me that there were no available items 4 days later. Very unprofessional and sucks because they're my Christmas gifts and now what am I going to do? Thanks a lot. Horrible experience. Will not be ordering anything from them again.

There are two girls that work at the hibbett’s in Tahlequah Oklahoma that have been harassing a girl and her friends and they are threatening to fight her and she’s pregnant! The staff there is horrible and one of the girls is a manager and her name is Maddie Keys and the other one is Cheyenne Christie! I’m reporting it on here because they have been harassing them while at work and at home!

I wish I could give less than 1 star. I ordered a product and didn't realize until yesterday that it had never been delivered. It is showing in the tracking information that FedEx never received the package. The company refuses to do anything since they said it's been longer than 60 days. This is theft; dare I say that it is a scam. They need to be shut down.

My mother ordered a jacket as a christmas gift from them in early september. They sent a shipping email with a fake tracking number that never went anywhere. A few months later, realizing it hadn't come, she followed up with customer service. They confirmed that she would not receive the package and that she would not receive a refund, citing a 60 day window period. She asked to speak with a manager, they said, "we will have one call you sometime in the next 24-48 hours, and make sure to be there because we will call any time day or night". Totally wilding. As the other reviews point out, this is a pattern of theft.

Edit: This issue was resolved with Greg at the corporate office. He worked diligently to remedy the situation, and was able to correct the error. I am happy with the prompt solution I received from their corporate offices. I ordered a pair of Jordan 1 Low "Fierce Pink" Grade School Girls' Shoes on November 10. They have been difficult to find, and are now sold out (everywhere). I received my shoes on November 18. When I opened the box, the shoes that were packaged and sent were two different sizes. Not only are they two different sizes, they were tagged as two different sizes by someone in their warehouse and approved for shipping. These shoes are sold out, and now unreplaceable. The customer service department was unhelpful, telling me to take the shoes to my local Hibbetts and return them and ask for another pair. I asked customer service to please check where these shoes might be in stock so I don't go on a wild goose chase around my city. All things that the representative should have done without me asking. After some time, they informed me that the only option is to return the shoes back to them. There is no replacement available. I am unable to purchase these shoes from Hibbett, or anywhere now and this is a direct result of a warehouse employee's careless mistake.

App won’t allow user in, says using automation tools. Customer service is useless.

My husband ordered a pair of sneakers online using Google pay. I wish he'd checked the reviews first. Hours later thousands of dollars were fraudulently taken from our bank account. Don't use this site.