HGreg.comReviews of hgreg.com

I felt compelled to share my recent car buying experience at HGreg to help others make an informed decision. The salesperson was pleasant and patient, assisting me thoroughly as I selected my vehicle. However, the financial side of the transaction raised some concerns that I believe potential customers should be aware of. The initial price of the vehicle was $23,000, but with all the added fees and services, my total loan escalated to $35,000. Here’s a breakdown of the additional charges: Pre-Delivery Fee: $1,299 Electronic Registration Fee: $899 Ally Gap Coverage: $1,200 Alpha Warranty Protection: $4,681 (I opted for this comprehensive bumper-to-bumper coverage, anticipating it might benefit resale value in the future.) Anti-Theft Protection: $799 Elite Protection Plan: $1,495 (This was required by HGreg, not optional.) Sales Tax: $1,600 County Tax: $50 Sales Tax on Ancillary Products: $488.25 Doc Stamp Taxes: $124.95 I am sharing this to keep potential buyers informed, as I suspect not everyone is charged uniformly. If anyone notices any discrepancies that could suggest legal recourse or a way to recover some costs, please let me know. I feel taken advantage of and will ensure my review remains visible to aid others.

I like but note the most

Dishonest practices. My Daughter called to see if they had a vehicle in stock that was showing online. the person on the phone said yes, it is available. She called about 9am on a Tuesday. I called the dealership to verify the car is available at 530pm again we were told yes, it is available, I also asked about another vehicle that was similar in price point. We arrived at the dealership at 645pm on Tuesday. the sales guy told us the car we inquired about had been sold 2 days ago, so we asked about the other one again it was not available either. While the sales person went to look for the 2nd car I stepped outside and called the dealership, I asked about the 1st car again. the guy on the phone told me "yes it is available and on the lot". So i called him out on this at this point asking where would it be on the lot as i am here walking around to see it. he put me on hold and came back to the line to tell me it had just been sold. The sales person picked out 2 totally different vehicles to show us which was about 5000 more than she was thinking. Then the guy tells us about a $995 package (paint sealant and cloth protector) on a used car, The guy also tells us about a $1695 package (most of which comes stsandard on a new car when you purchase it). I questioned him on the packages and how did they add them when it is done at the factory when it is built. He told us both packages are on every car and its on top of the prices listed online. So now we are at 7500 more than what she had planned. the sales person did show us another vehicle which my daughter really liked, however this vehicle had a salvage title so it can not be financed. Just be aware HGREG has very dishonest practices, they add to the price things that are from the factory nothing they add, they tell you yes it is there when its not, Dont do business with HGREG

Anyone that has bought a car from h greg check the history of the vehicle. They buy cars in Canada and import them to the US and do not disclose that they were originally a Canadian car and there could be warranty issues as well as the value may be diminished from the value of the same american car. Considering a class action suit. Contact me if you also bought a canadian car from Hgreg without disclosure

Asked a employee outside a simple question and he gave me a really smart ass answer when I said that wasn't nice another employee justified his response so that was two employees not being very nice just wanted ro look at some cars on the lot while my buddy was buying a car they were so rude like they wanted to fight lmao ill never buy or recommend anyone to buy a car based on the wise Crack answer these 2 employees gave me buyer beware I could of been buying a car which I am in the market to do very disappointed in this company can see why they have do many bad reviews customer service right out the window over a simple question

I recently inquired about a vehicle located at hgreg.com, Orlando.. I asked if I could get the “out the door” price for the vehicle since it would be over a 2 hour drive from where I live. I was told yes and they would get back to me shortly. It didn’t go very well, after telling me they would give me the out the door price, I was ignored until I contacted them again. I asked if they had put together the price for me. They responded by saying “ It's in store only” “Let us know if you are in the area and can come in for a purchase order”. I responded by saying “If you weren't going to give me the out the door price you could have said so to begin with and not waisted me time” I waited for hours for them to respond and I did not appreciate hgreg.com/ Orlando wasting my time and how rude they were. I will never purchase a vehicle from hgreg.com. P.S. They could care less, whether they get a 1 star review or not, which says a lot about their customer service.

son oubliger de voler les client pour vivre le gouvernement devrais fermer se dealer escros il vend de la sraps aller pas la s.v p H gregoire st eustache

I went to Hhgreg on Dec28 2024 in was treated badly. I was racially profiled by the finance guy. The sales guy was wonderful. But I discover that another customer wanted the same vehicle as me. He was Hispanic and so was the finance guy. I am a black woman for content purpose. The finance guy kept create an obstacles for me to purchase the Hyundai palisade. First he says my credit score was to low I said ok I understand, he said I need a co-sign got one, then he says oh this co signer doesn’t have enough weight I said ok. I found another one he didn’t want any information for the other co signer. he was surprised, So next thing he did was have the assistant manager come talk to me. So the assistant manager came over and said oh just in case we can’t get you approve let’s find another vehicle for you. I went along with just to see what I thought was going on was true. I can visibly see that the car salesman was upset about what they were doing to me. So he says when you came in you ask about a vw atlas. The assistant manager states I said yes but the vehicle isn it here , I change my mind so he pulls it up and it’s the same price as the Hyundai. Then he goes for the hailMary oh we can send someone to go get the atlas for you right now.So I put one and one together instantly. Before I can say anything my partner came over , told me heard the conversation with the other salesman and the customer stating that they are going to give him the vehicle I chooses don’t worry. They are making it difficult for me. So my boyfriend whisper in my ear telling me let’s just leave. As I am looking at the assistant mgr he realize he has royally f up on the switch up. He smiles and say give me a moment in walk away. So I tell them I am leaving I don’t say anything. As I walk to my vehicle I remember I forgot I left my bank statement paper with the finance guy so I go back in. Before I tell you what I saw with my on eyes I forgot to mention the fiancé guy says to me before I walk out out loud if you put 9500 down the vehicle is yours. Soon as he says that the customer who wanted the same vehicle eyes immediately began to get wide with worry. I politely said no I decline to have a good day. So back to the ending I walked in his office in 4k black n white is the customer information driver license in all in his desk for the same vehicle almost completed. Now I just walked out less than 2 minutes and I use to work at a car dealership and own one so I know how fast financing works. So the same day I went to north Miami Mitsubishi dealer . Surprised I was able to get the Hyundai palisade a new year vehicle low mileage same features by myself with a 3000 down deposit. So I kept getting text messages from Hhgreg assistant manager asking if I need a vehicle. So I told him that I was treated badly and I was going to be write a bad customer review. Now I’m receiving denial letters for car dealership near them that I never applied to. So now I have to contact the credit bureau . To Report fraud. So I can’t prove it but they have my information and I only gave. my information to two car dealership them and the one I bought my car from. So you can put it together, now my credit is taking a major hit.