HGreg.comReviews of hgreg.com

Yikes! Like many people have stated the absurd extra fees they add for warranties that are completely useless is a huge con! We saw several vehicles with the same dripping white paint from poor spraying and lots of overspray on the moldings. Obvious in house butcher job as it was exactly the same on 2 of the white cars we looked at. For a warranty that covers tires one of the cars had bald tires! So you moment you drive out and need to replace those tires you void your own warranty! The sales staff were friendly but it was obvious that they knew exactly what was going on behind the scenes, the rep did not seem surprised when I pulled out of the deal at the last second after seeing the poor paint job on a “clean” vehicle!

They will steal from you. They are scammers. Look into their fake "ratings". 100% scammers. Promise you do not want to buy a car from them. Look at their BBB record instead of this fake google stuff.

Absolutely Horrible Experience — Avoid HGreg at All Costs I would strongly advise anyone to steer clear of HGreg. While our salesman was great, the rest of the experience was an absolute nightmare riddled with unethical practices, poor communication, and a complete lack of accountability. First, they added a non-optional “Elite Protection Package” for $1,500 — an outrageous hidden fee disguised as an add-on that we had no choice but to pay. Despite this, we proceeded with the purchase, even knowing the car’s AC wasn’t working. They assured us it was a simple Freon issue and gave us a written promise to fix it. Getting them to honor that promise was a battle. Calls went unanswered, voicemails ignored, and after countless attempts, they finally scheduled an appointment. I was told the repair would take a couple of hours, so I took time off work. Upon arrival, they informed me it would actually take three days — and since they don’t work weekends, I was left without transportation and no assistance from them to get a loaner. When I eventually dropped the car off, they changed their estimate from three days to a week. After finally getting the car back, it overheated on the way home. Once again, I couldn’t get anyone to answer the phone for days. When I finally reached someone, they arranged a tow and claimed to fix the issue — but just three days later, it overheated again. This time, they told me they would assess the issue and call me — but never did. After chasing them down in person, they claimed a coil needed to be ordered and that it would take another week. When I asked for help arranging alternate transportation, I requested to speak to a manager. Instead, I was met by someone who wasn’t even a manager and was told they wouldn’t fix the car because it “wasn’t promised,” since it was no longer considered an AC issue. They simply told me to take it elsewhere. To top it off, when I returned to retrieve my car, they couldn’t even find my key for an hour. I ultimately had the car looked at by another mechanic who quickly determined that HGreg had failed to properly “burp” the system, meaning air was trapped — a simple fix that should have been resolved from the start. This company is deceptive, unprofessional, and completely incompetent. I wouldn’t recommend HGreg to anyone. Save yourself the frustration and take your business elsewhere.

Please for the love of God DO NOT waste your time here. Go elsewhere, i’m begging. On their site they stated the car i was looking at was in great condition no issues at all but upon arriving their i later found out the car had been in a accident…..not only that but if you see a car for the price you like HERE, you better add on at least 4-6 thousand with all the hidden fees they don’t tell you about not even over the phone. If hell was a dealer ship this place would be it. Again don’t waste your time here. They do not care about how they treat you their pure liars and they love to do it. Just look at all the 1 star reviews they’re getting.

HGREG is a TERRIBLE place to purchase a car. On top of their huge fees for everything. They also have a MANDATORY warranty which I have found completely useless. Also be informed that if you do purchase a car with hgreg and see something wrong with it afterwards HGREG will NOT help you. Also DO NOT call magnashield until after the two months required period bf you can use it. I found fading near the end of roof that I couldn't see when looking at the suv and was tricked into sending them photos, no mention of you have to wait 60 days until after the photos were sent so they could use them against me and say it is pre existing condition...so moral of the story is DO NOT get a car from HGREG.

Hgreg. com Houston texas Somehow I was charged around $1700 for packages that I did not approve. I was checking and I have no idea how these guys added it to the package since I read the contract and I see it with my signature. I agreed to the package at $17500 and somehow the extra fees/insurance was added. Then the person in charge gave me all the paperwork in a binder which I had reviewed. 20 day later I am checking the package and found crazy stuff as a $1000 insurance to cover a max of $500. I am so upset and thinking paying a lawyer to return the vehicle. This type of businesses should be penalized. Any auditor will find these irregularities very easily

Liars liars liars they say they have your car drive an hour then sorry it was sold but we have another . Total scammers run away they try to sell you something they don’t have in stock and lie lie lie and very good at it

Trash 1000%