HGreg.comReviews of hgreg.com

Tahim extremely helpful , answered every question , extremely kind and doesn’t waste you’re time !

HGreg added a $2,000.00 extended Hi-Tech Service Package to the vehicle purchase without my knowledge. This is a predatory dealership that will fill you with a false sense of security by going through their "core values" and "standards" ensuring you they do not "add any extra fees" and their pricing is all "up front." Do yourself a favor and find the car you want somewhere else.

Everything I hate I paid in cash I was lied to about the car not being in a accident they added a warranty that's not honored and they are not accredited by the BBB. Got my car January 25 2025 took it back that Monday for a refund. They said no and they didn't have nothing for the price I paid in cash. Now my check engine light has been coming on and off since March and come to find out this is what they are known for in Florida

ridiculamente excelente el servicio de hgreg y juan fue muy atento

This company is terrible. All they do is lie and lie. you believe him until the sales is done then you find out and it was nothing but lies terrible company. If you go there you ask for it.

Great customer service. Welcomed upon entering the dealership. Assisted right away and seated to begin services provided. Many great options, cars and services to choose from. I had a great 5-STAR experience with TAVARIS CAMILLE, Sales Associate. Tavaris was very professional, knowledgeable, friendly, polite and very helpful. Tavaris had awesome patience with us in deciding what is the best vehicle for us. Many test drives and few hours later, we finally found our vehicle of choice with the expertise assistance from Tavaris. Great deals in fact, even though there are fee's, who doesn't, this still was worth it in the long run. Thanks again, Tavaris and HGREG for having a great 5-STAR***** Team. See you again in the future for another great ride.

On June 24, 2025, I visited H-GREG in search of a Honda Accord. Prior to visiting, I had submitted an online application through Capital One and was pre-approved. Upon arrival, I was informed that I would need a down payment of more than $1,000. Ali, the salesperson assisting me, suggested that my boyfriend co-sign. Ultimately, the vehicle was placed under his name. Initially, my intent was to purchase a Honda Accord, but none of the available options were in working condition. Ali then suggested I consider a Land Rover. Although I expressed concerns regarding potential repair costs, Ali assured me that parts were inexpensive and that European cars rarely break down. After test driving the vehicle, I noticed missing floor mats and a damaged piece in the trunk. Ali stated these issues would be addressed and that I would receive replacement mats. The financing process was lengthy, as my boyfriend is self-employed and does not have W-2 income. Initially, the monthly payment presented was too high, but after contacting the bank, it was adjusted to $480.00. I reluctantly agreed and took delivery of the Land Rover with temporary mats and tools in the trunk. The following day, the vehicle stalled in my driveway and displayed brake and service warning lights. I contacted Ali, who referred me to Pedro or Felipe, the managers. I left several messages with no response. On June 26, I personally visited the dealership and spoke with Pedro, who accompanied me to the service department. A mechanic advised that the car needed new brakes, which would be ordered. I was assured the vehicle was otherwise in good condition. Unfortunately, I soon encountered additional issues. While I was out of state due to a family emergency, I continued to call for updates but received little communication. Upon returning, I was told that the vehicle continued to shut off during service inspections. Despite my requests to return the vehicle, I was advised to wait for repairs. During this time, my second vehicle was repossessed, leaving me without reliable transportation. Felipe later offered to allow a trade-in, but since my boyfriend could not provide a W-2, no financing was approved. I was then told I could be reimbursed up to $30 per day for a rental. I have since incurred repeated rental and Uber expenses, with inconsistent reimbursement from the dealership. On August 12, I personally visited the dealership after repeated unanswered calls, and while Pedro assisted with a rental check, the service issues continued. Most recently, even after repairs, the ABS warning light appeared, and the vehicle was returned to me with dirt, parts, and clips left inside the cabin. When questioned, I was told the ABS issue was not addressed because it was “not what the car was in for.” At this point, I have been without a reliable vehicle for two months, and the promised repairs remain unresolved.

I’ve purchased a lot of cars over the years, a lot… this is the first time that I actually was left speechless. I called on the price of a car, ready to pay cash. I know that there are always some hidden dealer fees that they don’t show when advertising on sites like auto trader. But the price of this car went up $5000 with the fees that they tacked on. Blown away. Who does that?