Its M.
The pill club are always ready to help…
The pill club are always ready to help you with any issues you have.
Response from The Pill ClubMar 30, 2023
Thanks for the kind words! We appreciate your support!

Welcome to The Pill Club! The service you know and love, expanded into birth control, emergency contraceptives, skincare, menstrual care, and other sexual wellness services, all delivered to your door. The Pill Club provides digital care, prescriptions and products for a better wellbeing.
The Pill Club (heyfavor.com) has 179 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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179 approved reviews, newest moderated first
Its M.
The pill club are always ready to help you with any issues you have.
Response from The Pill ClubMar 30, 2023
Thanks for the kind words! We appreciate your support!
Nicole S.
It couldn’t get any worse. Let me preface this by saying I just realized that they are not a new company. They advertised “Hey Favorr” as one on Twitter, then they changed their name to “The Pill Club.” Guys, they were around before as “the Pill club” so they’re switching their name to leave bad reputations in the dust. Here’s a Reddit thread about this very same “pill club” from years ago. R3ddit/r/birthcontrol/comments/d27vd2/i_hate_the_pill_club/ MY EXPERIENCE: Taking birth control for multiple reasons. I’ve never been denied it in my life. They tried refusing it due to “headaches.” Whatever medical staff there aren’t competent. I have headaches that are controlled under preventative medications, and I never had auras or any of that other funky stuff that demonstrates a vascular problem in my head. HAVING BEEN TO MEDICAL SCHOOL FOR 3 YEARS, I know that I’m not going to have a stroke on hormones. I had a near fatal car accident and now have been TUTORING MEDICAL STUDENTS (and many others) FOR 12 YEARS. I mentioned this to emphasize I am fairly fresh on the material. I had to explain all of this to them and they finally sent the medication. They were nice…but they just don’t have medical training or are under a company created list of “we won’t prescribe to anyone with ____.” I just pumped 2 kids out. Hormone levels are far higher then. 🤨 Next, my husband left his job for a new one offering him a 15% raise. So…insurance changed. I contacted them to update it. They said that they had already found me from a “pharmacy insurance database” and were asking if I “take Armodafinil.” I was thinking, here we go again… They said birth control is contraindicated with armodafinil. No, it’s not. They’re metabolized partly by the same enzyme subsystem in the liver. Modafinil, the sister of Armodafinil, can DECREASE LEVELS OF HORMONE IN PLASMA because it CAN speed up that enzyme system in the liver, causing it to breakdown through hormones faster. It’s called an “INDUCER.” I knew this was what the “contraindication” was in their mind. So I gave them the benefit of the doubt and explained to them that my husband recently had a vasectomy but my doctors said to stay on the birth control for my skin and period. I also leveled with them about my history of being raped over a dozen times. I’m autistic. “More than 90% of people with developmental disabilities will experience sexual abuse at some point in their lives. 49% will experience 10 or more abusive incidents” (Valenti-Hein & Schwartz, 1995). They outlawed abortions here so I wanted to stay on birth control for now. Now they wanted to prescribe a spermicide gel that you put in hours before sex. Sigh… the person said they were nurse practitioner and would talk to a nurse practitioner team…were they really a nurse? I don’t know. I can’t believe this place literally roots through your information and insurance. Nobody else does. Violating.
Response from The Pill ClubMar 28, 2023
Hi Nicole, thank you for taking the time to share feedback about your experience. Since we strive to provide a convenient and fast service, we are never happy to hear when our patients have issues related to obtaining their prescription. If you have any outstanding concerns you'd like to discuss with our team, we encourage you to contact us directly and we'll be happy to review this with you. For urgent questions or concerns, we are also available via phone at (772) 217-4557.
ARI L.
The pill club is something else! So easy to use and get things started:) and if you have any issues, you can use the helpline to talk with the wonderful helpers! They answer questions thoroughly and make sure you’re getting the things you need! Pill club is super affordable and trustworthy in my opinion:) 5 STARS for this company for sure⭐️⭐️⭐️⭐️⭐️
Response from The Pill ClubMar 25, 2023
Thanks for such kind words, Ari! Our patient care team works extra hard to make sure all of our patients get their issues resolved. Thank you for noticing!
Courtney A.
I have been using birth control for 15 years. I recently had a salpingectomy (recommended to prevent ovarian cancer, BCRA1 positive). I still need birth control (salpingectomy is not perfect, plus I use BC to regulate period). I foolishly disclosed this and they immediately cancelled my prescription. No explanation. Just that I should seek medical care elsewhere. I suspect part of it is I needed them to transfer my prescription to my local pharmacy because they have been back ordered on my brand for months and I’m not worth it to them if I’m not willing to change to a comparable generic they can ship. I’ve been forced to change brands a couple of times in the past and it’s always been a terrible time.
Response from The Pill ClubMar 25, 2023
Hi Courtney, we completely hear you and understand your frustrations. As a telehealth service, our policies are put into place to assure our patients that their health and safety are always our #1 priority. We understand how these policies can be frustrating in certain instances, so we do still offer options to those patients who or not eligible for a prescription through our service. Our pharmacy can continue filling and shipping directly to these patients with an active prescription from their local provider. For more information on how to utilize our pharmacy service if we are unable to prescribe to you, or for additional questions, we encourage patients to give us a call at (772) 217-4557 or create a secure message via our Customer Contact page at: https://thepillclub.com/contact-us.
Cortney C.
I love how kind, informative, and fast this service is. I never have to worry about anything they always take care of the billing of insurance, making sure I don’t run out of my pills and for always helping when I have questions.
Response from The Pill ClubMar 24, 2023
We appreciate your support Cortney! We make sure that all of our patients have access to the best customer service team to provide them with top-tier assistance.
EmilyJean
It’s really amazing to have a company that can provide affordable birth control, and be trusted at the same time! They have never missed a shipment, nor have I ever ever received it late! You literally couldn’t ask for any better!
Response from The Pill ClubMar 21, 2023
We appreciate your kind words, Emily! Our mission is to provide amazing service for everyone who needs us. We're glad that we could be of assistance to our patients.
Jessica D.
I’ve been with the pill club for 3 years now and never had a problem until this year. I wanted to renew my prescription as i’ve run out of it. I took the test and everything and now I had to talk to a provider. I made multiple appointments yet no provider shows up! I’ve been trying for at least a month now, a couple times a week. I swear no one is even working there. I’ve texted to complain and even emailed them but they don’t seem to care. One day they randomly texted me at 8:14 am that a provider can talk to me at 10am.. girl I don’t wake up at that time.. You can give me a day heads up at least?? Nurx is better and gives you same day response but unfortunately they don’t accept my insurance so the Pill Club is my only way to get my birth control… I’m literally waiting for a call right now for 15 minutes but no one is connecting.
Response from The Pill ClubMar 21, 2023
Hi Jessica, thank you for taking the time to share feedback about your experience. Since we strive to provide a convenient and fast service, we are never happy to hear when our patients face communication delays. If you have any outstanding concerns you'd like to discuss with our team, we encourage you to contact us directly and we'll be happy to review this with you. For urgent questions or concerns, we are also available via phone at (772) 217-4557.
Maisy H.
Love the pill club! Great options, fast shipping and amazing customer service. I was having troubles with my insurance and it took one 3 minute phone call to resolve it.
Response from The Pill ClubMar 17, 2023
Thanks for sharing such kind words with us, Maisy! We're happy to hear you love our amazing customer service and fast shipping.