The Pill ClubReviews of heyfavor.com

I got my birth control fine and at a fair price. That's the only reason I'm leaving 2 stars. I started this birth control, then underwent surgery a week later, then started my period the day after surgery, even though I skip my period every month and have for years. I reach out to the "care team" to ask if breakthough periods are normal and I highly regret this. I should have just gone to planned parenthood. The care team asked me a bunch of unnecessary questions over the course of 4-5 days without answering my questions about the period then determined I was "unsafe to continue the medication" even though both my surgeon and doctor advised me to continue taking the birth control as my risk for blood clots due to surgery was over. The care then canceled my future birth control subscription for 2024! Why would this experience make me uneligible for birth control a YEAR FROM NOW? They said I could continue to get medication delivered through them if I got a prescription from my doctor. This completely eliminates the whole reason I signed up and paid for this. I will now have to drive to the doctor, pay for the visit, then get a prescription and purchase it through this company if I ever want to get birth control from here again. They then told me that I needed a "higher level of care" than they could offer and stopped replying to my messages. All I did was point out they never answered my question about my period and then they cut off affordable health resources for me. I have read the company's reply and as you can see, they have confirmed everything I said. Instead of answering my questions about my period, they cut me off from health resources and require me to go to my own doctor for future prescriptions. I will never get birth control from the pill club again because it makes absolutely no sense to drive to the doctor, pay for the doctors visit, then pay the pill club to send more meds to me when the point of this is to do it FROM HOME. I will be funding my local Walmart pharmacy and wasting my money and gas instead. Screw you pill club. YOU NEED A HIGHER LEVEL OF CARE

Pros: Medications come straight to your door No need to make an appointment Cons: 15$ annual fee that Pill Club never had If you have any side effects, don't bother with their medical team. they take forever to get back to you. Customer service is terrible. They take forever to get back to you with canned responses. The company says they'll give you a personalized experience but they don't actually care about your concerns. If you say you are unhappy with your service, they don't do anything but send more canned responses. If you reach out with a concern, they may arbitrarily cancel your current script.

Pill Club was great. Favor is not. Tried to renew my BC prescription (they made me because of the brand switch apparently) and they refused to give me the same meds I’ve used with no side effects for a year. They insist on giving me a POP brand which I can’t use because I skip periods. I have gone through multiple nurses who say they’ll fix it, been instructed to fill out the same questionnaire multiple times, and then they represcribe the same new POP. I don’t understand why they won’t give me the same pill they’ve been giving me for a year! Nobody listens, so I’m just cancelling.

Not sure if they suck after the switch from the Pill Club or just that they sucked before and I didn't notice, but it's been a herculean task trying to get my insurance renewed so I can get pills. When I signed up a year ago or so it was super easy and people always got back to you. Now you can text, email, call, and expect to hear nothing for days. The website is hard to navigate - why not have a tab so people can easily update their prescription? Why should I have to text and wait 24 hours just to be told the exact URL? I loved how option 1 was leave a voicemail and it just hung up on me??

Were totally fine for a whole year but when it came to reupping my prescription, they hardly notified me to the point I didnt even know it was time to do so, so I ended up without birth control and getting my period back (extremely painful). Then despite my health not changing since last year, they were not allowed to prescribe my old medication to me. Absolutely ridiculous. Very unprofessional since they didnt even tell me they were changing their name. I wouldnt recommend overall.

Started out okay but on my second refill they have been completely unresponsive. It says my shipment should have arrived 11 days ago, but it also says it’s been “preparing” to ship for like three weeks. Given this is a time when women’s rights are being taken away, it’s completely unacceptable to screw up someone’s birth control shipment. I will be completely out of birth control in four days and they won’t respond to me. Editing to say I have no idea why this review says I live in the Netherlands. I don’t. I live in the US.

I was a longtime member of The Pill Club and absolutely loved the service I received with them for so many years. I was pretty well stocked up on oral birth control with a few months' extra supply and wasn't too worried when I received notification a few months ago that my prescription had expired. I updated as necessary and uploaded my new insurance info. Unfortunately, nothing was resolved. I just realized I'm down to my last month's supply so I logged in to try and get everything sorted out. I'm running into automated errors and "whoops" messages. Oh well, after many years I have settled down with a medical provider so I will just go that route, but goodbye Favor!

Two stars for the response time to my initial request, I have not had to speak to them since. I have tried several times to access my account on their website and it appears to be glitched? I can't access any information from when I received my birth control or any of my personal information I provided them. So I have no clue if it will renew on it's own or even if they have my information still. When I spoke to the "medical professional" she seemed to be in a rush and didn't really appear to care to really talk about the different options or give an opinion on what she would recommend and why. On their website, all their reviews are 5 star and I thought that was awfully suspicious and it didn't show any dates. Glad I could come here and give my own personal, HONEST review.