Stephen C.
Thanks Heycatch team. I appreciate you.
After reading some reviews I was a little concerned about the quality of heycatch's customer service, but I signed up anyway. I can say now, without a doubt, that their customer service has been top-notch. They've addressed all of my concerns and stayed in pretty much constant communication with me about the problems I was having. They even admitted that one of my issues was a problem with their U/I, and they fixed it immediately. Wow. That's an unusually high level of customer service. Thanks Heycatch team. I appreciate you.
Response from HeyCatchAug 13, 2026
Thank you, and thank you for saying the awkward part out loud, that you signed up despite the reviews you had read. That is a real risk to take on a young product. The U/I bug you found is fixed because you reported it clearly enough to act on. That is the honest version of what happened: you did the diagnosis, we did the typing. If anything else breaks, come straight back to the chat. We would rather hear it early. Anatol, co-founder


