HeyCatchReviews of heycatch.ai

Response from HeyCatchOct 22, 2026

Drew, you raised a lot here, so here is an answer to each point. The ads. In your first review on this page you wrote that you were averaging 900 to 1,200 views a day from your posts. That is what the product is built to do. The emails about broken features. Yes, you wrote to us, and we answered each report. The bug where reply drafts ignored the images in posts was logged on 12 October and fixed on 15 October. When it showed up again on X, we shipped a second fix on 22 October, and you confirmed on 24 October that it works. For those reports we added 14 extra days to your account. The "80 dollar app". In total you have paid $19.95, for the two-week starter plan on 3 October. On top of that you have had 42 days at no charge: 14 for the bugs, and 28 days plus 300 bonus credits you accepted when you cancelled. Your access runs to 28 November and nothing further will be charged. Reddit. HeyCatch does not post to Reddit for you. Catches are drafts that you copy and post yourself, and none of yours were marked as posted through us. The first Reddit drafts on your project are dated 12 October, while you told us on 9 October that your old account had already been suspended. On 5 October our account check warned that your new account was too young for promotion, and that a name matching the product reads as a brand to moderators. When replies later paused, our check could not see that profile publicly, which usually means a shadow ban, and we advised an appeal rather than another new account. The blog article. You are right, and we confirmed the specific errors back to you on 22 October: where the shadow sits, where the HP lettering differs, the Lightning symbol, and the price range that contradicted the rest of the article. We are strengthening the fact-checking step for articles. At the same time, AI is still AI, and it is worth not overestimating what it can do: on a niche topic like this, a draft still needs a human read before it goes out. "Built in 2 days". HeyCatch has been in development for 7 months by a team of 8. It is a complex product with thousands of details, so gaps do come up, and we fix them as soon as they are found, as your own reports show. And every review on this page is honest, including the critical ones. We answer all of them. Thank you for the bug reports. They made the product better. Anatol, co-founder, HeyCatch

Response from HeyCatchOct 12, 2026

Ivan, we did talk this through with you. In our chat we offered to fix what you saw and explained how the videos and the setup work. Two hours before you posted this review, we wrote to you in that chat that your subscription was cancelled and your payment was being refunded in full, since it was clear you did not want to spend more time on it. The refund has gone through: $29.95, back to your card. Banks usually take 5 to 10 business days to show it. The platform works as intended. It does need a one-time manual setup at the start, and that is the part you met. We automate about 90% of the work, but the remaining 10% is yours to do at the beginning. What you were looking for was a magic pill, and that does not exist. Anatol, co-founder, HeyCatch

Response from HeyCatchSep 30, 2026

Thank you for the detailed review. Two things are worth making clear, for you and for anyone reading this. The setup is one-time. Correcting the product brief, the audience and the competitor analysis is work you do once, at the start, so that everything built afterwards is about your product and not a generic guess. It is the heaviest part, and it does not repeat. After that, the balance shifts week by week. The posts, replies, videos and slideshows are prepared for you, and your part becomes approving them. The accounts are yours, which is why they are connected rather than run from ours, and new accounts need a careful warm-up. By weeks three to four, once the accounts are warmed up and the system has learned your product, the automation is at its fullest. We understand you wanted everything handled from day one, and we are sorry the first days felt like homework. If you want to give it that time, write to [email protected] and we will help you get through the setup quickly. Anatol, co-founder, HeyCatch

Response from HeyCatchSep 23, 2026

Gregory, two things. The refund is done. The $79.95 from 23 September has been returned in full, your subscription is cancelled, and nothing further will be charged. Banks usually take 5 to 10 business days to show it. We did write to you, and that is the second thing: the address on your account bounced back as not found, so it is no longer reachable. Please send us a working address from any mailbox you like, to [email protected]. That address is printed on every invoice we send, and it reaches a person. Anatol, co-founder, HeyCatch

Response from HeyCatchSep 23, 2026

Thomas, thank you for laying out exactly what happened, it makes this straightforward to answer. On that first day the work on your account was already done, not just clicked through. We analysed your product, mapped your audience and analysed your competitors' sites. You got a site audit, and with it an action plan: what to fix on your site to make it much stronger as a marketing asset. We also generated two weeks of videos ahead. They are built straight away from the data you enter, so that work and its cost happen on day one. That is why our policy treats an 8-week plan as two halves: the first covers the work already delivered, and the unused second half is refundable. That $25 has already been refunded to you. On top of that, as a goodwill gesture, we have kept your access open for the full 8 weeks, until 16 November, so everything is still there for you to use. We believe we acted fairly, and we stand by it. HeyCatch is an honest service: you pay for work that is actually done, and we return what is not. Anatol, co-founder, HeyCatch

Response from HeyCatchSep 18, 2026

Josh, three things. On the videos: they work. Here are results from customers running them right now: 1. https://www.facebook.com/1315224135000995_1549078193630688 2. https://www.tiktok.com/@homecareai/video/7677783023353466144 3. https://www.tiktok.com/@1tact_negotiator1/video/7679552915723308301 How well a format lands depends on the type of product, that is fair. But this is not AI slop. On the refund: we have no refund request from you, not in our chat and not by email. Please look back through your messages, there was no such request. On X, you have a point. We did not make it clear enough that the first week is account warm-up, when you post very little and very carefully. We are making that much more obvious in the product. X is far stricter than the other platforms and needs a careful start, but the channel does work once the account is warmed up. We are working on this now. Anatol, co-founder, HeyCatch

Response from HeyCatchSep 16, 2026

Cole, thank you for the review. The part you are right about comes first. You asked us to stop posting and two posts still went out to your Instagram after that, on 5 and 6 August. Posts already handed over to Instagram publish on their timer rather than ours, which is an explanation and not an excuse. It should not have happened, I apologised for it at the time, and I am saying it here too. On the refund. You signed up and cancelled the same day, and by then the analysis, the video generation and the API work had already run on your account. Most of the $29.95 went to third parties within the first hour and does not come back to us. I offered to return the part that had not been spent, $7.95, the following day. That was the honest number rather than a brush-off, and I would rather show it than talk around it. On the product, you were right about the gap. You could not swap in your own imagery to match your brand, and that is why you left. It exists now: the first section of Post settings takes your own images and video, with a control for how often posts use your footage instead of stock. Too late for you, and it is there because of feedback like yours. Anatol Co-founder, HeyCatch

Response from HeyCatchSep 15, 2026

You are a complete liar. You paid on 14 September, wrote to our support, and we refunded you in full, all $49.95, within 30 minutes of your message. The refund went through the same day, hours before you posted this. You were not locked out after payment. Your access ended because you got your money back. For the record, you swore at us in your messages and behaved very unpleasantly, and we still refunded you straight away. Anatolii, founder, HeyCatch