social pks T.
The customer service is bad
The customer service is bad. Some of the things are false... posting automatically... it says it was posted but it hasnt... im hopeful, but this seems like a lemon of a product.
Response from HeyCatchAug 17, 2026
Thank you for writing this, and let me lay out what actually happened rather than argue with you. Our AI assistant failed to answer your question and handed it to a person. At that hour we were offline, which the chat itself shows. That wait is on us and I am not going to explain it away. As soon as we were back we went through your account. The post you were told had published did publish. It is live on YouTube and has passed 700 views, and it is still climbing. We replied in the chat straight away with the direct links so you could check for yourself rather than take our word for it. On the automatic posting: if there is still something that shows as posted and is not, tell us exactly which post and we will trace it. We would rather find a real bug than leave you thinking the product lies to you. Anatolii, co-founder


