HeyCatchReviews of heycatch.ai

Has so much potential but dissapointed so far. Started off strong with the website audit and optimisation. The feature I was most excited about what the posts. Hardly any diversity. My app is built for black women which the tool identified but kept serving me white women and totally generic posts. I added my own content but some of the images dont match their suggested posts. A slideshow talking about food is showing unrelated exercise content. You would think editing the media would be possible but it's not. And then audio is muted and replaced with off brand music. Then after going through hours to set up, I realised they are planning to charge triple the price in my next bill. This feels deceitful. It was not made clear during sign up and many people are complaining about being charged an unexpected amount. The founders should really take these reviews seriously or they will lose a lot of customers. They seem very defensive in their replies.

Didnt love it, took a long time to set up and the videos didnt suit my brand at all, might be good for someone but not me. Got charged $79 or so and luckily got it refunded. The posts it makes arent anything crazy at all. For the price, you could set up an automated posted on an app like Muse or Grokbot for a fraction of the cost and have way more control of the work being made

HeyCatch's homepage says the AI "handles warm-up, voice, and high-converting replies and posts" and "grows your accounts into a steady stream of new users." What I actually got after paying for weeks of the Growth plan was a manual task list: connect your own Instagram, warm up the account yourself, write and publish your own first post, reply to your own comments. Every distribution action is something you do by hand, the AI doesn't execute any of it. Their own Terms of Service actually describe this more honestly than the homepage does: the product produces "growth recommendations, engagement suggestions and reply drafts," drafts and suggestions, not execution. That's a real gap between what the marketing promises and what the Terms (and the product itself) actually deliver. To be fair, the site-audit feature was legitimate and specific, real findings tied to my actual site. But the Growth plan I paid extra for is just a todo list with someone else's brand name on it. Also worth noting: the in-app support chat button doesn't open or respond.