heyabby.comHarvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent
Factory Equipment · San Luis Obispo, California
Excellent
Factory Equipment · Lake Forest, California
Great
625 approved reviews, newest moderated first
Betty Ann S.
The customer service representative was helpful but the resolution team was not. My address was incorrect in my profile so the UPS driver left it in the wrong place. There was no such place so they delivered it to the closest address. Abby company said UPS did deliver to the address in the profile. Obviously, they did not! Of course, already paid for
shawn R.
I ordered a humidifier and it never came in the mail and they wouldn’t ship me another one or give me a refund. Their customer service is poop.
bryan F.
The product did not work
Daniel J.
I purchased this system for its advertised automation and environmental controls. Unfortunately, critical functionality failed after a remote software “fix” pushed by support. Since that update, the exhaust fans no longer support variable speed control and run only at full power. This persisted after replacing the fans and the top PCB board, confirming the issue is firmware or mainboard related. Support promised replacement fans but instead sent unrelated nutrients. When I followed up, I was told replacement parts were out of stock. The core issue remains unresolved. The grow itself can still function, but not as advertised. Troubleshooting has been on me, not the company. For the price, this level of support and accountability is unacceptable.
Alex H.
The perfect product for beginners and those who wanna dive into growing at all. Very helpful and supportive services. I do have one complaint though. The Abby store needs to be updated and refined and with much more to purchase. There should be plant basket packs of maybe 5-10. There should be grow sponge packs. Both types. I also feel they should offer a more broad spectrum of nutrients to use. Otherwise it’s a very informative, useful product. I’ve grown two plants now and not disappointed with what it has provided me.
Jacob M.
On the phone emailing parts issue malfunctioning, water pump water sensor no parts available, no assistance exoskeleton. Air parts.
Mike
I had a quick question and received a prompt explanation. Fast and painless.
lynnie B.
An awesome tool.