Welcome to the luxury and convenience of anti-aging benefits at home. The Hermetise professionals have unlocked the future of skin care by relying on the most ancient forms of practice. A 21 century approach to wellness – tried-and-true healing treatments to set you on the path of self-discovery and awakening.
Hermetise (hermetise.com) has 1,001 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
hermetise.com
Website
hermetise.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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thank you for you quick response, i really appreciated. your customer service was very helpful. specially i would like to thank Stephanie for all her help and make feel better after
what i went through. no doubt many thanks.!!!!!
Response from HermetiseSep 16, 2019
Dear Marina,
Firstly I would like to thank you for taking the time to advise of your recent visit. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers.
I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity.
This is level of service is certainly not acceptable and will be addressed with the concerned party.
Please contact me I would like to send you a free gift package filled with luxurious items :)
Kind Regards
Stephanie,
[email protected]
Please add: Attn Stephanie/trustpilot" to the subject line
LA
Laurie A.
STAY AWAY!
STAY AWAY!!
My experience with this product is very similar to the reviews inline with others about this product. EXTREMELY pushy sales person who started off trying to think we were going to be best friends. He promised me he could get rid of my redness on my face which mind you, I told them I have learned to live with it plus, we had just walked indoors from the 105 degree temperatures in Vegas. He then proceeded to tell me how he could get rid of all the visible lines on my forehead and around my mouth.
When he started the treatment demo, there was a visible sign of tightness happening. And I have to admit, there was a noticeable difference in the puffiness around my eyes but the sales people wouldn't let me leave without buying $300 of this crap. He kept telling my boyfriend "look how much younger she looks. Don't you want her to look beautiful?" Ugh! I wish I would have walked away.
Then, they started to push me on the whole skin care regimen stating it was cheaper and safer than botox or surgery. They couldn't even explain the math on how they were going to give me $3000 worth of product for $900. When I told him I was not interested, he kept telling me "didn't I do what you asked me?" To which I said, "no, I didn't ask you to do anything, you wanted to show me what you could do with your products."
BUYER BEWARE!
I fell like I was punked. Since I have learned my lesson, I want to save another person from making the same mistake I did. Honestly, I don't care how great their products were, they wasted 30 minutes of my time and were just complete sleaze balls about it. I wish I would have not bought a thing from these slimy people.
After reading some more reviews about this stuff, they use cat crap in this product! RUN AWAY!!
Response from HermetiseSep 16, 2019
Dear Laurie,
Firstly I would like to thank you for taking the time to advise of your recent visit. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers.
I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity.
This is level of service is certainly not acceptable and will be addressed with the concerned party.
Please contact me I would like to send you a free gift package filled with luxurious items :)
Kind Regards
Stephanie,
[email protected]
Please add: Attn Stephanie/trustpilot" to the subject line
BL
BLM
My experience with this product was…
My experience with this product was sour before I even left the sale. Once the extremely pushy sales person had made her first sale, she put the bag out of my reach, asked me if I am 'married or happy', and upon my answer of being unmarried, she launched some pushy guy on me to try to upsell me on their eye cream. The guy was obviously supposed to flirt me out of another $700. When I repeatedly said I just wanted to take my purchases and go, he first jabbed their eye cream on my face, then had to remove it, pushing the whole time. Saying things like 'So, you don't care about your appearance?' and commiserating with the sales woman who put the predator on to me 'Oh, we were wrong. She doesn't care about how she looks'. This is after I'd already spent $330. They were trying to shame me into spending another $700. Let me ask you something - does this company actually pay enough commission to their predatory sales people that they can afford $1000 on a whim for face cream? I highly doubt it. I guess they don't care about their skin, either.
By the end, I was so angry at the press-gang style sales force, I had to push my way between the two sales people to grab the bag of product I'd already purchased. I wish I hadn't bought anything at all now.
I was a sucker. But, I have learned my lesson and will never go near another place that carries this product line. I've made sure every single person I know and care about knows about this sleazy sales tactic and I'm going to keep telling people to STAY AWAY.
Response from HermetiseSep 16, 2019
Dear BLM,
Firstly I would like to thank you for taking the time to advise of your recent visit. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers.
I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity.
This is level of service is certainly not acceptable and will be addressed with the concerned party.
Please contact me I would like to send you a free gift package filled with luxurious items :)
Kind Regards
Stephanie,
[email protected]
Please add: Attn Stephanie/trustpilot" to the subject line
SW
Selena W.
Stephanie has taken care of my…
Stephanie has taken care of my complaint issue and is sending out items to remedy my situation. Thank you stephanie!
VT
Varda T.
great customer service Stephanie
Stephanie was the one who took care of my request. The pump of the eye serum I purchased was defected and the next day I received a new one.
Amazing customer service. Thanks Stephanie
SZ
Stephanie Z.
Ugh!!!! YUCK!!!!
Ugh. I normally avoid people handing out skin care samples. Unfortunately my husband didn’t. Now I have 2 jars of “Professional Collagen Peeling Mask”. It’s like putting super glue on face every night. I have to watch my hands right away because they’re sticking!!!! Getting off my face is so much worse!!! 1 week & no change. DO NOT WASTE YOUR MONEY!!!!!
Response from HermetiseSep 4, 2019
Dear Stephanie Zech,
I am disappointed to hear about your experience and would like to discuss it with you offline.
I apologize for the poor customer service you have experienced.
please give us a chance to resolve this and email me when you have a moment at: [email protected]
Please add: Attn Stephanie/trustpilot" to the subject line.
Best regards,
Stephanie
SP
Sharon P.
Eye cream.
I was in Gatlinburg 3 weeks ago and was stop by a young lady in one of the shops. She demonstrated a eye product on myself and my husband, using 3 different things stressing the eye cream. We could see a difference on me. She continued to try to tslk us into purchasing this kit for over 800.00 when we said no she continued to lower price on eye cream saying the other products used was not needed for the eye cream to work. My husband purchased eye cream for me. After using a few days skin was dry. Started using once a week and still am not seeing the results she promised. Will not purchase or recommend this product. Does not work alone.
Response from HermetiseSep 4, 2019
Dear Sharon,
Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront of Tresor Rare is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the Gatlinburg location to further discuss their salesmanship practices that you have described.
Please reach out to me I would like to replace your product+ issue you a free gift package :)
Please contact us at : [email protected]
Please add: Attn Stephanie/trustpilot" to the subject line.
Best regards,
Stephanie
ES
Emily S.
Stephanie has amazing customer service…
Stephanie has amazing customer service skills! Helped out with my issue tremendously! Can’t thank her enough!