HermetiseReviews of hermetise.com

good CS service, problem solved easily

I have never tried any of these products before today. I can honestly say I will never buy from them again. I bought the wrinkle eraser. I just want to warn others not to buy without checking BBB and all the other websites with horrible reviews. I fell for the sales pitch and thought it seems great in the store but by the time I made it home I had a reaction to whatever awful ingredients that are in this product. Of course even without opening the box they will NOT return your money!! Bad business and the worst product I've ever used! I can't imagine anyone would buy from this place twice!

I contacted Customer Service to report a product issue. Stephanie promptly responded and handled my issue both professionally & proficiently and in less than 2 hours!! Now, that's Customer Service!! With many other companies, you are lucky if you hear back the same day! Stephanie definitely set the high bar for excellent customer service. Thanks, again!

Stephanie was awesome! I was afraid I would not be helped but she did not hesitate to rectify my problem. I love your product and am so happy to continue with such a great company who puts customer service first!

Stephanie’s customer service has been excellent. She responded promptly and addressed my concerns. Thank you Stephanie.

Stephanie was great. She got right on my issue and fixed it. Give her a raise! Best customer service I have had in a long time! Thank you!

Stephanie is fabulous! She was professional, understanding and quick to respond even when I was slow to get back to her.

After my first review, someone from the company reached out to me. They sent out a package with replacement and new products. That in itself said everything. I am liking the new products and I'm very happy with the customer service I received.