Welcome to the luxury and convenience of anti-aging benefits at home. The Hermetise professionals have unlocked the future of skin care by relying on the most ancient forms of practice. A 21 century approach to wellness – tried-and-true healing treatments to set you on the path of self-discovery and awakening.
Hermetise (hermetise.com) has 1,001 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
hermetise.com
Website
hermetise.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We got 2 facials free and they were really good facials . I would definitely go back to that store if ever we are in Singapore .
The products are expensive and I am still in the process of trying them , but my skin is looking good so far !
The sales girls are a bit pushy so you just have to be firm !
IA
Ilse A.
Das Produkt Yubari King Wrinkle Eraser…
Das Produkt Yubari King Wrinkle Eraser - sehr gut. Ich bin damit zufrieden. Man kommt - relativ - lange aus. Natürlich hält es gut, sagen wir 2 Stunden. Man darf keine Wunder erwarten.
Was mich ärgert ist, dass man einfach bequatscht wird, nett, freundlich, charmant, aber ohne Ende. Auch wenn man sagt, nein nur das Produkt.
Und der Preis. Das gleiche Produkt wird jeweils verschieden hochpreisig angeboten. Das sollte nicht sein. Ich werde dieses Monat wieder hingehen, werde aber schauen, denn es ist trotz gutem Produkt mit Ärger verbunden.
Response from HermetiseNov 19, 2024
Dear Ilse Amon,
Thank you for taking the time to share your feedback with us. We truly appreciate your thoughtful review and are thrilled to hear about your positive experience with Hermetise.
Your satisfaction is our top priority, and your kind words inspire us to continue delivering excellence in both our products and services. If you have any further comments or require assistance, please don’t hesitate to reach out. We are always here to help.
Thank you once again for your continued support.
Best regards,
Hermetise
Customer Service Team
CU
customer
The lovely setting and a feeling of…
The lovely setting and a feeling of peacefulness. The young lady Efi, was also very knowledgeable and kind.
PS
patty S.
yanna did a great job explaining very…
yanna did a great job explaining very informative.
JA
Jacqueline
Tyson Center Mall in Virginia
I just brought products while visiting in Mall in Virginia/ D.C Tyson Center. Sales people are Middle Eastern. You have to just walk away! The second you stop They Got You. I hope i didn't get scammed. I spent $212.
AC
ALLYSON C.
Love the body butter
Love the body butter. It is so smooth and creamy.
Response from HermetiseJul 19, 2024
Dear Allyson,
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience with us.
Your satisfaction is our top priority, and your kind words encourage us to continue striving for excellence. If you have any further comments or need any assistance, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
Hermetise
Customer Service Team
JF
Jessi F.
I was first given a free sample of…
I was first given a free sample of Hermetise at a resort in Hawaii. I fell in love, but when I went on the website I wasn't prepared for the pricing. However, I believe quality should come at a price so I saved up and nearly a year later purchased my first product directly via the Hermestise website.
I placed the order on January 11, 2023. I immediately received an email confirmation for the order saying I would receive shipping info shortly. A couple days went by and nothing. Then five days. Then six. Finally I decided to reach out and see if there was an issue since I found it odd that a week had passed with no additional contact. I used the live chat option to speak with a customer service rep directly on the Hermetise website. The very first thing the rep typed to me was "what's the order number" not a hello, my name is, thank you for being a customer, nothing. I gave them the order number and the next thing I received was simply, "need shipping address." I was somewhat taken aback with the bluntness, I expected at least a "thank you for that info, could you also provide me with the shipping address please?" But I guess they were trying to save time. I provided the address and explained that I had placed an order a week prior and had not heard anything since. The rep told me that they needed to verify the shipping address since it differed from the billing address. I totally understand this and appreciate them wanting to double check, but it had been a week and I had not received one email or phone call asking for verification. My email and phone number was right on the order confirmation, so they had it all. The rep said they had tried to reach me but I double checked both my email and junk mail and phone records but showed no missed calls, no voicemails and no follow-up emails.
Once I was able to verify my shipping address with the rep I instantly received an email with shipping confirmation.
I am somewhat disappointed with not only the way the rep addressed me in the beginning but also the fact that I paid nearly $400 for a product and no one would have done anything if I hadn't have reached out to find out what the issue was. I would expect much better customer service from a luxury company such as Hermetise. I was a little put off by the experience but thankfully the product is so great I will more than likely order again. I'm just letting you know so this doesn't happen to anyone else in the future. Thanks for your time and attention!
Response from HermetiseMar 29, 2024
Dear Jessi Fisher,
I hope this message finds you well. I am writing to address the recent experience you had with our customer service representative during your online chat session. First and foremost, please accept our sincerest apologies for any inconvenience or frustration this may have caused you.
Upon reviewing the details of your interaction, we recognize that we did not meet our own standards of service excellence. Rest assured; we are taking immediate steps to address this internally to ensure that similar situations do not occur in the future.
We understand that regaining your trust may take time, but please know that we are fully committed to earning it back. Your satisfaction is our priority, and we are here to assist you in any way we can.
Please contact me at Email: [email protected] or
Phone: 786 673 4962
Kind regards,
Customer Service Team
Hermetise
MC
MCS
Great product - sales people too pushy - diamond collagen peeling mask
-great product
-expensive
-extremely pushy sales people (might not go back because they tried to add another product on my card without asking me first) - tip: be more elusive, then you’re more exclusive 😗
-expensive - but you see the result straight away, it’s almost frightening - (professional diamond collagen peeling mask) can’t vouch for other products
Response from HermetiseMar 29, 2024
Dear MCS,
We wanted to express our heartfelt gratitude for the kind and positive review you recently left for us. Your words mean a lot to us, and we truly appreciate you taking the time to share your experience.
Your feedback and support inspire us to continue providing excellent products and services. We are dedicated to maintaining the high standards that you've come to expect from us.
Kind regards,
Customer Service Team
Hermetise