HerbiesReviews of herbies.co

Response from HerbiesApr 29, 2026

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. I understand your frustration regarding the timing of charges and not having received your first order. This is not the experience we want for our customers, and I apologize for the inconvenience and concern this has caused. In most cases, subscription or repeat orders are processed based on the selected delivery schedule, which can sometimes result in a new charge being initiated before the previous shipment has been received, especially if there are delays in transit. That said, we completely understand how this can feel unfair and confusing. We would really like to look into your case and make this right for you. Please send us an email at [email protected] with your order number or the email address used at the time of purchase, so we can review what happened and assist you promptly, whether that’s prioritizing delivery or arranging a refund where appropriate. We appreciate your feedback as it helps us improve, and we’re sorry again for the frustration this has caused. Kind regards, Herbies Support Team

Response from HerbiesApr 29, 2026

Hi Bas, Thank you for taking the time to share your feedback, and I’m sorry to hear about your experience. I understand your concern regarding the subscription being applied and the difficulties you encountered when trying to cancel it. This is certainly not the experience we want our customers to have, and I apologize for the frustration this has caused. Our intention is always to make subscription details clear and easy to manage. I’m sorry that this was not your experience in this case, and I understand how inconvenient it must have been to go through multiple steps before the cancellation was completed. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve our service and processes. So we can look into this properly and make things right for you, please send us your order number and/or the email address used at the time of purchase at [email protected]. Kind regards, Herbies Support Team

Response from HerbiesApr 29, 2026

Hi David, Thank you for your kind feedback! We truly appreciate your words and are glad to hear that you found our service efficient, friendly, and professional. Your support means a lot to us. If you ever need any further assistance, feel free to reach out to us anytime at [email protected], we’re always happy to help. Kind regards, Herbies Support Team

Response from HerbiesApr 29, 2026

Thank you so much for your wonderful feedback! We’re really happy to hear that you were pleased with the quick delivery and product, and that our customer service team was able to assist you effectively. Your kind words mean a lot to us and will be shared with the team. If you ever need any further assistance, please don’t hesitate to contact us at [email protected], we’re always happy to help. Kind regards, Herbies Support Team

Response from HerbiesApr 29, 2026

Hi Jackie, Thank you for taking the time to share your feedback, and I’m sorry to hear about your experience. I understand your concern regarding the subscription setup and the difficulty you encountered when trying to cancel it. This is not the experience we want for our customers, and I apologize for any frustration this has caused. We also understand how important it is to have clear and easy control over your subscription. Your feedback has been noted and will be shared with the relevant team for review. Regarding your cancellation request, we have checked the email you sent us and I can confirm that the subscription is now cancelled. If you still require any further assistance, please don’t hesitate to contact us directly at [email protected] with your order details so we can assist you promptly. If you feel your experience has now been fully resolved, you are welcome to revisit your feedback at your convenience. We appreciate your time and the opportunity to improve our service. We’re always happy to help. Kind regards, Herbies Support Team

Response from HerbiesApr 29, 2026

Hi Jennifer, Thank you for taking the time to share your feedback. We’re sorry to hear that the product did not meet your expectations, but we’re really glad our team was able to assist you promptly and make the refund process smooth and hassle-free. Your experience is very important to us, and we appreciate your kind words about our service. If you ever need anything in the future, feel free to reach out to us anytime at [email protected]. We’re always happy to help. Kind regards, Herbies Support Team

Response from HerbiesApr 25, 2026

Thank you so much for sharing your experience, we really appreciate it! We’re glad to hear you’re already feeling better after using Oregano+ and that you find the capsules easy to take. It’s great to know it’s fitting well into your routine. If you have any questions or need support along the way, feel free to reach out anytime at [email protected], we’re always here to help. Kind regards, Herbies Support Team

Response from HerbiesApr 25, 2026

Thank you so much for your kind words, we truly appreciate it! We’re really glad to hear that you felt listened to and supported. Providing attentive and helpful customer service is very important to us, so it means a lot to know we met your expectations. If there’s ever anything else you need, we’re always here to help. Kind regards, Herbies Support Team