Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
RayKay W.
Prompt communication. Knowledgeable and compassionate providers and staff. Very consistent high quality of compounded medication.
Response from Henry MedsAug 5, 2024
Thank you for taking the time to leave such a positive review of Henry Meds! We are delighted to hear about your experience and appreciate your kind words.
Jennifer G.
My experience with Henry Meds is mixed. After my initial consultation I was prescribed an oral semaglutide that did absolutely nothing. After two months on the product with no real results, I was encouraged to switch to an injectable, which IS working (but is more expensive). The part that frustrates me is that I was declined a refund for the two months of oral meds, citing it was “outside of the allowable time” even through I was on a ramp-up schedule and was told to wait and see, so needless to say - no money back guarantee. I am posting this so other people speak up immediately if they don’t feel the medication is working for them.
Response from Henry MedsAug 5, 2024
Thank you for your review. We encourage all Henry Meds clients to schedule a follow-up appointment with their clinician, which is included in the subscription cost, to discuss any concerns. We offer a variety of treatments, and if a client does not respond to a particular treatment, our providers will work to find more effective alternatives.
Barbara G.
I've had Henry meds for awhile before I left and came back. Canceling my account was easy. When I rejoined I got an appointment withing a few days and signing back up was easy too. Pricing is competitive and quality of the medicine is great. Iost 20% off my body weight. I'm also always pleased with the customer service.
Response from Henry MedsAug 5, 2024
We want to express our sincere gratitude for your positive review of Henry Meds! Your feedback is greatly appreciated.
Laureen
Amazing customer service ! Informative and no hassle
Response from Henry MedsAug 4, 2024
Henry Meds aims to deliver the highest quality in customer service. We love to hear about these positive experiences. Thanks for sharing this feedback with us.
Debra C.
Had my telemedicine appointment and received my prescription. Been on GLP-1 for 2 weeks and very impressed with my results so far!
Response from Henry MedsAug 4, 2024
Thank you for your kind words!. Your satisfaction is our top priority!
Clare T.
No communication, product is sub standard, tried to cancel and doctor got me to change my mind so they could charge me another month. Sent both months back no refunds, ignored emails several times. Ull have to dispute charge on crefit card..
Response from Henry MedsAug 4, 2024
A representative from Henry Meds will be in touch.
Alil S.
My online appointment with Fabienne went well. She was professional and informative. The only complaint I have is when I asked her how long it would take to receive my meds, she stated that she'd be putting the information in that day, so it would take 7-10 business days to get the meds (our appointment was on Monday, 7/29). As I was out of town, I was relieved because I wasn't planning on coming home until the following Monday. Well, the following Wednesday I noticed an email notification (which I don't really pay attention to, especially when I'm on vacation) from Henry Meds and saw that the meds had been delivered on 7/31! I was frantic (I also was in a time warp and thought it was 8/1)! I knew the meds had to be refrigerated. Fortunately, I realized it was still the same day and I was able to have my neighbor grab the package and put the meds in her fridge until I came home - early.
Response from Henry MedsAug 4, 2024
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
adam L.
I inquired about medication, which I decided not to get through Henry Meds. Directly after, I began receiving many random text about that same medication from other companies. Clearly, Henry Meds sold my cell phone number. Beware.
Response from Henry MedsAug 6, 2024
Thank you for you review. While we understand your concern, Henry Meds does NOT sell client information to third parties. You are misinformed about the way cell phones track your data. Please take a look at this article to help you manage your privacy: https://allaboutcookies.org/stop-your-phone-from-listening And please consider removing this unwarranted 1 star review, as it is factually incorrect. Henry Meds uses client data in order to treat our clients, we do not sell phone numbers from prospective clients, ever.