Henry MedsReviews of henrymeds.com

Professional on time and very helpful since I was having some technology issues.

Entering week #4 waiting on my Rx refill to arrive. This company is unable or unwilling to ensure that their patients receive their medication in a timely manner before they run out. I'm currently on hormone therapy, and going on and off the medication repeatedly is like a roller coaster! I'm being told that there's a "supply issue" with the medication, so why on earth this company can't process an Rx refill well before their patients run out is beyond me! If Henry know the current wait time is 2 weeks for a refill to get sent out, then maybe start the refill process 4 weeks before the patient runs out??? This company is full of excuses and are great at apologizing, but come on! I joined as a client of yours to get medication, not constantly listen to your excuses. Sad!

ALWAYS EXCELLENT CUSTOMER SERVICE!

This review is for the NP and the appt I will do another when I get meds and get rolling. The NP was great very knowledgable and very sweet and Encouraged me saying "You can do this" Cant wait to get the meds and start

I am completely dissatisfied with how appointments and follow-up labs are managed. If you don’t actively inquire about your status, no one follows up with you. Recently, I had tests showing elevated hemoglobin, likely due to my testosterone therapy. During the brief appointment to review these results, I mentioned that my hemoglobin levels have always been high. I even took the initiative to donate blood a few days before the appointment, hoping it would speed up the process. Despite this, I later received an order for monthly phlebotomy before they would prescribe more testosterone. Given how long it takes to get the medication, it’s clear they didn’t consider the fact that stopping therapy would just send me back to square one. If they had paid attention during the one-minute appointment, I could have provided proof of my recent blood donation and avoided delays. Now I’m stuck waiting even longer for medication. I understand there are regulations that might require certain results, but this issue could have been resolved if they had taken the time to listen to me with the respect patients deserve. I chose this provider because I believed they were focused on patient well-being, but the last appointment showed otherwise. I’ve since canceled my membership.

I had my virtual visit this morning and found the entire process to be very easy. I was provided the link and was able to log in without issue. The meeting with the provider was very pleasant. He provided information about expected results, tips for optimizing long lasting results, and gave me ample opportunity to ask questions. Overall I was very pleased with the initial process and am excited to receive my meds and start my weight loss journey.

I got all the information I was looking for and was able to sign up, set up my consult, meet virtually with a nurse and it all has been a very smooth process!

Haven't started the program yet, but my initial PC visit with Meghan was great. She was patient and answered all my questions. So far so good!