Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Nicole A.
So far so good consult went well the NP was friendly and helpful
Response from Henry MedsOct 18, 2024
Your satisfaction means everything to us, and we're committed to ensuring that you receive the best possible care and service.
Tammy S.
Henry Meds providers are amazing as is their customer service! Best ever!
Response from Henry MedsOct 18, 2024
Thank you for taking the time to leave such a positive review of Henry Meds! We are delighted to hear about your experience and appreciate your kind words.
Mellissa D.
Easy process, very kind and caring doctor gave me detailed information and made time for my schedule. I am very happy with the experience highly recommended ☺️
Response from Henry MedsOct 18, 2024
We're thrilled to hear about your positive experience! At Henry Meds, our goal is to provide clear and seamless support throughout your journey. Our dedicated team is committed to delivering quality care to every client.
Heather W.
I think the support and providers are great - although I'm a little disappointed that I've now been on the tablets for 2 months and not lost any weight what so ever; so been bumped up to a higher dosage and now it's an extra $100 on top of the already high monthly charge. Is this just a tactic to suck you in and then it doesn't work so can charge more if you want to keep trying?
Response from Henry MedsOct 18, 2024
Thank you for your review. We appreciate your feedback and understand your concerns. All Henry Meds patients are encouraged to schedule a follow-up appointment with their clinician, which is included in the subscription cost, to discuss any issues or concerns with treatment. Our providers evaluate each case individually and adjust dosages or recommend alternative treatments to ensure the best results. If a patient isn’t responding as expected, we offer a variety of other treatments and are always happy to explore more effective options. If you have additional questions, please contact us directly at [email protected]. We're happy to assist!
naptown R.
Great service and support. Always was made to feel like I was the most important client they had
Response from Henry MedsOct 18, 2024
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience with Henry Meds. Your feedback is truly appreciated and motivates us to continue providing the best care possible.
William C.
My experience has been absolutely phenomenal. The customer service went beyond " above and beyond ". I needed to use a different lab for bloodwork, and the agent was ON TOP of everything, including follow up calls just to make sure everything was PERFECT! My NP was a pleasure to speak with, very professional and intelligent. This morning I had an email from FedEx saying my meds have already shipped and instead of the 5-7 business days, it will be here in 2.5 days. If you're considering TRT or another health service, I cannot recommend Henry any higher.
Response from Henry MedsOct 18, 2024
We're delighted to hear about your positive experience with our team! Delivering exceptional service is paramount to us, and we're proud to have a dedicated and knowledgeable staff. Your satisfaction is our utmost priority!
JustAnswer C.
While every electronic functioning can be a problem in doing any business health wise or not, Henry Meds is the best in customer service support; they address your problem within a very few hours or immediately when you call. Anthony (Tony) who helped me went way above my expected service call. He stayed on the line with me patiently until my entire issue was resolved and he performed AAAAA. I wish I can get him all the time even though all the Reps perform highly too!
Response from Henry MedsOct 17, 2024
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our Care Coordination team made such a positive impact on your experience. Our team works hard to provide exceptional service, and it’s always rewarding to receive such kind feedback. We appreciate your support and look forward to serving you again!
Mr. S.
My NP was professional and courteous. She explained everything to me. She made me feel comfortable and at ease. Video conference was on time and very fast.
Response from Henry MedsOct 17, 2024
We sincerely appreciate your wonderful feedback. At Henry Meds, delivering exceptional care is our top priority, and it's incredibly rewarding to know that we’ve met your expectations. Thank you for taking the time to share your experience with us!