Allen
Quick and informative.
Quick and informative.
Response from Henry MedsNov 5, 2025
Thank you for your thoughtful review! We value your feedback and appreciate your support.

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New

Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Allen
Quick and informative.
Response from Henry MedsNov 5, 2025
Thank you for your thoughtful review! We value your feedback and appreciate your support.
Sjogren Emil E.
I discovered that Henry Meds continued to bill my credit card monthly after I had canceled services, and no products or support were provided during that time. When I requested a refund for the unused charges, the company declined, citing the agreement terms, without consideration for the circumstances. The experience was difficult to navigate, customer support was not solution-oriented, and the process to discontinue services was overly complicated. While policies are necessary, reputable businesses balance policy with fairness and customer care. Unfortunately, based on my experience, I cannot recommend Henry Meds and hope they improve transparency, customer support, and their billing practices moving forward. If I could give Henry a negitve score I would! Erik Sjogren
Response from Henry MedsNov 5, 2025
Thank you for your feedback. We understand the importance of resolving any issues that arise, and we are dedicated to using this feedback to improve the overall experience.
Martin
Henry's takes your money before ever giving appointments and any medication. THEY ARE SLOW DISHONEST AND RUDE WHEN DEALING WITH doctors. DONT USE HENRY'S...PAY THE EXTRA MONEY WNS AND DEAL WITH RELIABLE TRT ROGRAMS BUT *DONT TRUST HENRY'S EVER!!! Terrible experience
Response from Henry MedsNov 5, 2025
We've requested more information to assist you further. Trustpilot will send a request for additional details—please respond at your earliest convenience. Thank you!
N/A
Just cancelled my subscription after finding out that this company is not medically qualified to be treating patients. They do NOT have a practicing medical DOCTOR on staff that will see patients as they downsized the company and let them go. I do not trust an internet medical company that does not have a practicing physician on staff nor should you.
Response from Henry MedsNov 4, 2025
Thank you for your feedback. The providers affiliated with Henry Meds are independently licensed medical professionals, including DOs, MDs, PAs, and NPs, who practice under state licensure and in compliance with all telehealth regulations. Henry Meds is committed to providing safe, high-quality, and compliant care. Providers can be viewed at https://henrymeds.com/providers/ .
Jon H.
Delays upon delays on shipping medication. They put you on a subscription, which is a flat fee regardless of whether they ship you refills on time or not. I am now on my third week going without the medication I have already paid for. And they keep billing me for services not rendered. They used to at least respond to calls and emails, but it is getting harder and harder to get a hold of anyone, and the AI chatbot is completely useless.
Response from Henry MedsNov 4, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Larry S.
Subscribed to GLP-1 meds that had no effect. I lost 0 weight in 6 months with no reduced appetite or cravings as when I did when I took the medication before. Think I was getting placebos, diluted or weak medication. They kept charging me for the full year saying I signed a commitment even though their medication was ineffective and I feel bogus and selling junk because having taking the meds before I know how it made me felt and this did absolutely nothing could not cancel their fake medications.
Response from Henry MedsNov 1, 2025
Thank you for your review. Henry Meds offers access to compounded medications, which are made in State Board of Pharmacy licensed 503(a) Compounding Pharmacies, or 503(b) Outsourcing Facilities. We are always happy to assist in scheduling a follow up visit with a clinician, who may be able to tailor treatment to help any patient who isn’t seeing the health results they are seeking. Anyone who needs assistance or to schedule a follow-up visit can contact the care team at [email protected].
Shay M.
I loved Henry Meds since the first time I had a treatment with them. Everything super professional and very human at the same time. Everything easy and quick. Everytime I have a question they answer it very quickly and are always offering support. It makes me feel safe and confident about my treatment and results.
Response from Henry MedsNov 1, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
Tim W.
Very pleased, great provider, always prompt with any questions I have, overall great experience!!
Response from Henry MedsOct 31, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.