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Henry Meds Reviews | Read Customer Reviews of henrymeds.com

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Medical Specialists
Henry Meds

Henry MedsReviews of henrymeds.com

4.611,880 reviews
Medical Specialists
1111B S Governors Ave STE 25428, Dover, Delaware

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Henry Meds4.6

Reviews11,880 About Contact

Overall score

4.6 out of 5

Excellent

Average of 11,880 reviews

Distribution

5★84%
4★5%
3★2%
2★2%
1★7%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(909) 787-2342
henrymeds.com
[email protected]
1111B S Governors Ave STE 25428Dover, DE 19904

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About Henry Meds

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.

Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: henrymeds.com
Website: henrymeds.com
Category: Medical Specialists
Location: Dover, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Henry Meds reviews

11,880 approved reviews, newest moderated first

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Justin B.
Dec 1, 2025
Non-existent medication refills
Going on 2nd week of not receiving my medication refill. Previous provider left the organization and I was never notified. Customer service seems unconcerned that I am out of medication. At this point I would recommend looking elsewhere for services.
Response from Henry MedsDec 1, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
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James G.
Nov 26, 2025
Worst company ever dealt with
Worst company ever dealt with. Don't give a penny of your hard earned cash to them. Charge me monthly never received TRT. TOO MANY HOOPS TO JUMP THROUGH IT'S NOT WORTH YOUR TIME.
Response from Henry MedsNov 27, 2025
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds.
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Bianca G.
Nov 26, 2025
Great experience so far
The provider was very thorough and caring. She took her time explaining everything and answered all of my questions.
Response from Henry MedsNov 26, 2025
Thank you for your wonderful review! We’re so happy to hear you had a positive experience, and your feedback is instrumental in guiding others on their journey.
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Jean P.
Nov 26, 2025
The physician was on time and so kind
The physician was on time and so kind, very understanding and addresses all my concerns all at the comfort of my own home is absolutely great!!
Response from Henry MedsNov 26, 2025
We’re so grateful for your kind words! Reviews like yours have a significant impact on guiding others as they make decisions. Thank you again for your support and thoughtful feedback.
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Brad
Nov 25, 2025
Decent but inconsistent
The medical staff is fantastic, customer service is nice but not very effective, the pharmacy they use is horrible. If there's any hiccup after meeting with the provider, you will be out of meds up to a month. This has happened to me just this month.
Response from Henry MedsNov 26, 2025
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
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Douglas O.
Nov 25, 2025
Very Professional!
Very Professional!
Response from Henry MedsNov 26, 2025
Thank you for your review! Your feedback helps us continue to provide great service.
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Svetlana C.
Nov 25, 2025
Very well done
Very well done. Great experience for a busy professional
Response from Henry MedsNov 25, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
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Tom
Nov 24, 2025
Excellent. I just started, but the attention to detail so far is outstanding.
My experience in signing up for the weight loss program was excellent. My appointment was on time. The Zoom system worked and Marcy, the nurse practitioner that handled the interview, was Outstanding. She was friendly, professional, knowledgeable, informative, and helpful! The written information that is emailed regarding the program and the meds is also excellent! I received my prescription within two days and am ready to go! So far so GOOD!
Response from Henry MedsNov 24, 2025
Thank you for sharing your positive experience! We are dedicated to making every interaction smooth and helpful.
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