Peggy
This company was good at first
This company was good at first. Now they stopped sending meds for 6 months but charged me $297 a month each month. After weeks of reaching out and calling and emailing I am out of meds for months now and they are claiming oh we accidentally put extra meds in your vials each month so we can charge you for 6 months worth because we accidentally gave you extra medication in your vials each month. Absolutely not!!! I used each vial each month as prescribed and now they are keeping 6 months of payments for medication I never received. Rude customer service in addition to the flat out stealing of my hard earned money. Run away! Do NOT use Henry Meds. The response they are claiming to have reached out with is simply they are dealing with a high volume of customers. No refund of all of that money, no apology, no attempt to right the wrong. Don’t believe this obviously standard unpersonalized response.
Response from Henry MedsJan 3, 2026
Thank you for bringing this matter to our attention. Henry Meds takes patient concerns seriously and strives to address all matters in a timely and appropriate manner. Following a review of your account and the associated communications, we have responded to the concerns raised.




