Dana D.
Great experience
Great experience, super easy to schedule, and great experience with my nurse.
Response from Henry MedsJan 10, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New

Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Dana D.
Great experience, super easy to schedule, and great experience with my nurse.
Response from Henry MedsJan 10, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
William C.
Reaction to Testosterone therapy, Henry Meds refuses to stop billing me even though I cannot take their medication which they are not sending, When you call them it states press a # for whatever issue you have but nothing happens so you speak to no one, Support will email and tell you, we will still bill you. Worst customer service of all time and they are awful all the way around s
Response from Henry MedsJan 10, 2026
Thank you for your correspondence. We take all inquiries seriously and review them in accordance with our policies and applicable regulations. Following a review of the information available, it appears the matter raised has been addressed. Should you have additional questions, feel free to reach out to [email protected].
HA
I felt heard and understood. Easy and effective communication portal. Very informative and helpful.
Response from Henry MedsJan 9, 2026
We’re thrilled to hear you had a great experience! Your feedback encourages us to keep delivering the best service possible.
Shira G.
All was good when I ordered month to month but then they have the bulk order.And somehow , there's no expiration date on it, and I wasted $1,000 on meds that absolutely do not work. Different color of meds, no exp date on the bottle now, awful side effects that were non existent for a very long time including severe bloating, increased hunger, and low energy. There is zero chance this medication is the same in a bulk order. My weight has increased almost immediately after switching.
Response from Henry MedsJan 9, 2026
Thank you for your review. Henry Meds offers access to compounded medications, which are made in State Board of Pharmacy licensed 503(a) Compounding Pharmacies, or 503(b) Outsourcing Facilities. We are always happy to assist in scheduling a follow up visit with a clinician, who may be able to tailor treatment to help any patient who isn’t seeing the health results they are seeking. Anyone who needs assistance or to schedule a follow-up visit can contact the care team at [email protected].
Kathy
I have been been using Henry Meds for over a year and am very pleased with my results and the company. Everyone I have had conversations with have been courteous, knowledgeable and very helpful. I would highly recommend Henry Meds!!
Response from Henry MedsJan 8, 2026
Thank you for your wonderful 5-star review! We’re thrilled to hear that our team made a positive impact on your experience. Providing excellent service is our top priority, and your kind words mean so much to us. We appreciate your support!
Aage H.
I would recommend Henry Meds to my family and closest friends. I have dealt with Tory who is very informative honest and she really cares about your treatment plan and getting you on track. So with that being said I will remain a patient and my treatment is going great. Thank you Tory for getting my treatment plan on track!
Response from Henry MedsJan 8, 2026
We’re grateful for your support and for sharing your experience! Providing excellent service is our top priority, and we’re thrilled to hear we delivered on that.
Mason
Very easy to sign up, the PA was patient and helpful.
Response from Henry MedsJan 8, 2026
We appreciate your kind words! Our team works hard to provide great service, and it’s rewarding to hear that we met your expectations.
Carey W.
Other online clinics will make you pay for bloodwork, and then won't start a payment plan until after you're diagnosed, prescribed, and receiving medication. HenryMed starts their monthly reoccurring subscription charges immediately on day. It took me a handful of weeks to get the bloodwork appointment set and complete, and once those labs were available. There were no providers available to review my labs to prescribe me medication. I waited 2 weeks for an appointment until a support-desk person manually set an appointment with an unknown provider on Dec 15th at 3pm CST (I have email confirmation for this time). On that day, the provider logged in at 1pm CST and then wrote my appointment as "missed". When I logged into HenryMed at 2:30 CST, it showed my appointment was now scheduled for 4pm CST. I logged in at 2:55pm CST anyway, no one was there. I logged in at 3:55pm CST, no one was there. I was ghosted and lied too. Again the website said no providers were available in the next 3 weeks for scheduling. At this point 2 months had passed with no services or medication rendered, and I had 2 months of subscription fees paid. HenryMeds is a scam.
Response from Henry MedsJan 7, 2026
We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!